Very unhelpful and rude staff.Genuinely surprised to see so many 5* reviews. Would rate 0 if I could.Also have discovered that the diamonds here aren’t certified thus, I am very pleased that I made my purchase elsewhere.Time to brush up on the Customer Service training.
August 2023
I recently went in store looking for a watch and ring for my fiancée. A massive thank you to Oihane and Chris who provided excellent service, advice and recommendations throughout my appointment. Both of them went above and beyond to meet our needs and nothing was too much trouble for them. Highly recommended store and... read full comment
August 2023
Huge thank you to Chris who helped me with a purchase on Friday.Never pressured, always relaxed and happy to take the time to help you find the right thing.A great customer experience!