August 2018 by RBH
really helpful the manager is very hands on.
August 2018 by Joel Barnard
Been calling the store all day and no one has bothered to pick up the phone very disappointing
August 2018 by Niall Basquille
Went in to inquire after a phone contract. The gentleman at the front of shop took some details and asked me to have a seat. Waited over 10 minutes in a shop with more staff than customers. After a couple of new customers arrived and were seen to immediately I got up and left.
July 2018 by Denzil Mason
Good Customer Service
October 2017 by Sandra Collett
NO Stars ....
I had a problem with my bill .. I first went to Car Phone Warehouse where i purchased the phone .. Where I received 1st class service. The lady cam with me to the EE shop and said would stay with me till resolved .. The cap was less than helpful .. He told me I had to ring EE ... !! I was standing in an EE store !! After a while as he realised we werent leaving . He dialed a EE then handed me the phone . I informed he I was hard of hearing but he said that was as loud as the phone went . Then he walked off !!! I struggled so the kind lady from the Car Phone Warehouse took over and relaided to me ....
I think your staff need training in Customer Care and awareness if a customer has a disability .. Not just look for a customer who is going to purchase someting ...
I was distgusted and appalled with the customer care in the EE store.. Such a difference from the staff in the Car Phone Warehouse....
