January 2024 by Anderson Dauer
Good place to go and amazing staff. Ideal place to go!
December 2023 by Nixx Lawrenson
Grossrock hard cooked foodover pricedManic busy chasoNo where to sitDisgusting toiletsOutdatedservice
December 2023 by Rachel Trusler
Tried the festive hot chocolate after eight one, really minty and a proper after
October 2023 by Leonie Chamberlain
Great spot. Downstairs can be fairly noisy with the machines going intermittently, but upstairs is perfect for studying. It is a bit expensive now though... £3.75 for a medium cappuccino I think it was but I suppose that's just the way all things are going.Dietary restrictions: Milk alternatives available upon request.Wheelchair accessibility: No stairs needed for access, tables available downstairs. Front doors may be a bit tricky, though.
October 2023 by Charlene Vickery
Whilst waiting for my drink and food, Beth who was making the coffee was extremely rude to myself after making my drink wrong and then snapped multiple times at the other member of staff whilst I was stood at the counter!!!Either someone needs training on how to speak to people or shouldn't be in a customer facing role!!!!I normally come into this shop multiple times a week but with customer service like this I think it's time to find somewhere new;
September 2023 by Hayley C
Visited this Costa today and was very impressed with the standard of service, food and cleanliness. We had toasted sandwiches and a sausage bap. All three items were heated up just right and served with a smile! Cappuccino, iced latte and hot chocolate were all good too. We noticed how clean the staff kept the place. As soon as people left they were spraying and wiping down the tables. They even called out goodbye and waved as we left, which was really nice.
September 2023 by Darren Critchley
Popped into Western Road Brighton branch for my free drink. Staff came across initially as friendly and professional however it looked like it was a ship out of control. I had to point out the poor cleanliness of certain seating areas and a customer had to ask for his hot food as they had forgot about it in the oven. On both occasions when told about issues it became laughter and frivolity. Loyalty betrayed.
September 2023 by D King
Excellent coffee although bit expensive
August 2023 by AdebisI Mubarak
Nice coffee etcBut the air con doesn't need to be on in march!!It's far to chillyOr maybe it needs to be turned down a bit
July 2023 by ???? ??????
As costas go this was a nice one. It was quite quiet when we were there and the drinks and good were made quickly and the 2 staff on seemed friendly with customers but not so much eachother.The place was clean, and we enjoyed having a coffee due to the quietness of the places, it seemed quieter than the other just down the road, maybe due to the size.
July 2023 by fatima umar musa
Needed to stop while walking around the city. Wasn?t really hungry but needed to get some coffee and some juice. Had some latte with coconut milk it was lovely. Huge cup of coffee.
June 2023 by ?????? ?????
Nice coffee etcBut the air con doesn't need to be on in march!!It's far to chillyOr maybe it needs to be turned down a bit
June 2023 by Sara Ratcliffe
EXCELLENT, always go this one, toilet is cleaned and stocked, good cake selection, wonderful costumer service.
April 2023 by William Riddihough
The best time is early morning where not too busy and there is space to sit down after a walk around the town, warm in winter when damp and cool outdoors, however there are nice sunny views from the front overlooking the shopping centre area.Good to have coffee or something that can be had in or to takeaway.
February 2023 by Mangho Hananiya
Well,the prices were reasonable,but staff very slow. 15 mins seated,and no drinks order?? The food arrived pretty promptly but was frankly tasteless. Very mass produced and bland. My steak was not tender,and tastelessThere were 5 of us in this family party, no one said they had enjoyed their food....
