January 2024 by Mark Farndale
Super friendly and helpful
January 2024 by kayleigh
Very cramped when busy. But otherwise it has everything you need.
December 2023 by Alex B
Brilliant store with technically savvy staff. I bought ps5 and mac from them and they all were in an excellent condition.
December 2023 by Dylixia
DO NOT BUY TECH HERE.Bought a £750 gaming laptop from the online store in May and by November it was broken and unusable. I took it in-store and was told they'd either replace it with the same model or give me my money back. I asked for a replacement and stood there for about 10 minutes in their noisy (don't know why they play music that loud when there's lots of people in there talking at once and some customers such as myself have hearing impairments) and too-hot store while the staff member faffed about and had conversations with other staff about other issues when they were supposed to be helping me. I was then assured that the new laptop would be with me the next day. No-one explained to me that it might fall through or that if I was refunded I wouldn't get a full refund.Next day I got a partial refund with no explanation, £90 less than I originally paid. £90 less than the same model goes for anywhere else. The replacement had fallen through and because the laptop broke ONE DAY past their stupid 6 months refund policy I wasn't entitled to a full refund. That is deeply unfair considering the fault with the laptop was nothing to do with me, and I would NEVER have sent the laptop back if I'd known I wouldn't get the full price back for it! I feel like I've been utterly swindled, completely mugged off. I am a college student and I could have got the laptop repaired for £90 and that way wouldn't have gone through the MASSIVE inconvenience of not having my laptop in the middle of assessment week. I'm furious that staff in-store didn't fully explain the process to me so I could make an informed decision. I feel like I've been stolen from. This has had such a negative impact on my mental health and on my academic future.I will never purchase technology from CEX again and I urge others to avoid making large purchases from there because the quality of their products is not good and they will mug you off if given the chance. I will be writing a full complaint as soon as I have been advised how to.
December 2023 by Alauddin Alam
Friendly and helpful staff.. Decent products
October 2023 by James Kay
If you want that authentic 'I bet he just stole that' experience, go no further.
October 2023 by Debra Smith
I have to say.. CEX in Brighton is the best!The staff are so supportive, and very understanding. I needed help with understanding how my Voucher works, and the manager was on hand to help. What lovely staff you have working at the Brighton branch. I just wanted to say thank you.
October 2023 by John Goodman
I took dvd and games and got a voucher for over £40.00
September 2023 by Alison Poltock
Can't really rate these guys highly enough. One guy in particular went above and beyond to set up my new (old) phone. He installed WhatsApp and other Apps, did all the updates. I left and came back twice, it took ages to get everything set up, but nowhere NEAR as long as it would have taken me as I'm not tech confident at all. And they didn't charge any extra. I'm very greatful - thank you!
August 2023 by Mandhir Shukla
Very friendly and helpful customer service staff.
August 2023 by Robert Northedge
Second hand goods at nearly new prices
July 2023 by Whitetigger
Amazing staff, very friendly. Always happy to help you.
June 2023 by Jidechukwu Uzondu
Different varieties of games to choose from and affordable
June 2023 by TheHendersonshow
Gd store quite a range for a small store
June 2023 by kathryn Henderson
Gd shop. Gd range for small ish store gd staff
