Went to this Build-A-Bear with my friends and had a rude cashier, who we believe was a manager due to him dishing out tasks to the other staff. He was permanently glaring at us after our refunds and when we had finished picking out our bear he would glare and go into the back the of store leaving us waiting for AT LEAST... read full comment
July 2023
went for a bear and refunded it due to a bad scent and poor stitching. following the refund, one member of staff which looked like skinny sam smith was glaring at me and my family until we decided to leave the shop when we wanted to buy new ones
June 2023
Lovely place staff very helpful and really understanding for people with dementia