August 2023 by James Houston
Really impressed by my experience here. Elliott was incredibly knowledgeable, explaining all of the tests and giving really helpful opinions about how the different pairs of glasses looked on me.Elliott was incredibly patient and there was no sense of rush throughout any of the tests or purchase.Hands down, best eye test I?ve ever had.
July 2023 by Valerie Allain
Amazing customer service, friendly and professional. Helpful with recommendations of new glasses and fixing a broken pair is sunglasses. I am very impressed, Elliott, thank you very much for all your help ! You have been great !
July 2023 by maria bodalo
Outstanding customer service, superb professional standards and knowledge and advice you can fully trust. Elliot is so welcoming and friendly I felt at home throughout our visit. Alisha brilliant and clearly knows her job inside out, makes you feel relaxed and doesn't rush at all, and Avery is amazing and gives you all the time you need and fantastic honest advice. What a team, thank you so much, love your work!!
June 2023 by Heather Williams
I went for an eye test and replacent distance, reading, and prescription sunglasses. When in with the optician I became anxious of the costs as opticians expect that you will be able to afford all recommendations for new medical screening, and that you can afford everything that they ideally recommend. When I met Mike on the shop floor however, I explained my budget and he did absolutely everything he could to help me to leave the shop with an order for 3 pairs of glasses that I liked, and could afford. I believe this approach is exemplary given the current cost of living crisis and frankly, it made my day. Thank you Mike!
May 2023 by Stephen Brown
I went in to get my glasses adjusted a couple of weeks ago. They did a great job, and the staff couldn't have been nicer. Highly recommended.
April 2023 by Colin Jones
I spent an hour with these wonderful people this morning. The staff are professional and charming, the shop has a huge choice of frames, both designer and budget. This was time incredibly well spent.
April 2023 by Tatjana Zegarac
I though they could be more helpful. Anyway, there are a bunch of other places to buy glasses. Disrespectful towards people from other nations ant totally not helpful. It seams like we (customers) are there for them and not otherwise.It was really disappointing to go there. Stuff doesn't know what is their job. Like they just don't care.
March 2023 by Breeda Duggan
Boots, London Road, Brighton give a fantastic service and a great team.I?ve been a customer for more than 10 years and they?ve always been thorough in their eye assessments and give very good advice about the best spectacles for you. The staff are very helpful, friendly, listen well and good at taking into account one?s budget. Mike has just adjusted and fixed a pair of bi-focal frames I accidentally leaned on. I?m a happy customer indeed. Thank you allBreeda duggan
March 2023 by H Hine
Excellent opticians - the expert staff are friendly, helpful and incredibly patient. I've been a customer for 2 years now and will definitely return. Thanks to everyone! Henrietta
March 2023 by Katie Stoker
Thank you for such a lovely experience! I haven?t had my eyes tested in years and was unsure as what to expect. Brendon took care of me and took my details, asking questions. He was such a joy and made me feel at ease. My optometrist was Aashna and she was fantastic! Extremely knowledgeable, educating me as she followed her procedures. Aashna was gentle and kind and gave me such a lovely experience. Highly recommended! :0)
February 2023 by jemb32
My first time having an eye test since I was a child. From the moment I entered the store I was made to feel at ease by Brendon, who was friendly and informative. After my pre screen I had my sight test with Alisha; she was thorough, professional and reassuring. All in all a great experience, everyone was so lovely, attentive and very professional thanks guys ! ?
February 2023 by Angela Barnes
Was served by Brendon today who was incredibly helpful with selecting my new frames and was exceptionally polite and went out of his way to be courteous without being remotely pushy. Excellent and efficient service. Thank you!
February 2023 by Billie-Mae Gillingham
My screws fell out of my sunglasses and I took them in to get replaced which they did free of charge! One of the workers named elliot was super helpful and made me feel very welcome! Thank you so much
February 2023 by Eve Isabel Kyte
Went in Boots to get a replacement pair of glasses, and was served by Brendan who was very friendly and helpful. My glasses were ready in the shop very quickly, within the next four days!
February 2023 by John MacDonald
Extremely helpful and knowledgeable staff. Elliot, from Boots, (very) patiently helped me choose some frames and gave me informed advice which affected my choice. They also fixed my current bent (and wobbly) glasses while I was deciding. Excellent service, I highly recommend.
