May 2023 by M Costa
I just had my new prescription glasses done here and was super quick and stress free! I was seen by Kate and Tory that put me at ease and relaxed through the whole appointment, that made all so much easier! Glasses came in 1 week. Cheap and good quality. Definitely recommend.
February 2023 by Belsinha V
I am absolutely disappointed with Boots optician. Terrible service and they dont even pick up the phone!!!
November 2022 by Tim Payne
Choosing new frames is impossible. They have no visible price and no label showing mens or womens. They are trying to pressurise you into buying expensive frames.
November 2022 by sonny bluck
All the staff are lovely but sam is my favourite
October 2022 by Rebecca Kilvington
Awful experience. I needed new contact lenses, booked an appointment to pick up trial lenses and when I arrived I waited for 30 minutes before I was told that they hadn't yet been ordered. So I went home without lenses. They said they would order them...I am still waiting...it's been over a month with no communication. I called and no-one answered. Still no lenses. The worst service I have had in years. Avoid this opticians, there are much better ones out there.
October 2022 by Anna Stephens
They've always been very helpful
April 2022 by michael dines
The staff are so lovely especially Ben
March 2022 by leona lewis
The manager Mandy could not have been more helpful today. I had missed the eye exam remind letters as they had been sent to the wrong address.Mandy was unbelievably patient and helpful and got me an appointment in the next few weeks.. Many many thanks, Fiona
March 2022 by Nikola Závadská
I was a bit worried because of bad reviews here but everyone was so nice and I didn?t wait long for my eye test? managed to get a test and pick new glasses in 30 mins ?
January 2022 by Lily Wooldridge
Went in today for my first ever eye test- ended up needing glasses- and this lovely lady, unfortunately cant remember her name, spent about 40 minutes helping me find a pair when I was absolutely clueless, she was so helpful and even got other people to give their opinions as I was stuck. Thank you :)
August 2021 by Jeremy Dore
Friendly, efficient staff who were very kind in helping my daughter resolve a contact lens problem
July 2021 by UK Cheddar
Absolutely fantastic customer service.jake Ash and Emily were absolutely fantastic and very kind to me when purchasing my glasses would thoroughly recommend and they should be given customer service awards for their kindness and support.
August 2019 by Zed Zeddlington
Repaired my partner's sun glasses after we lost a screw. Thank you
July 2019 by Antonio Vuolo
Amazing customer service! It took me a while to choose the frame, but that is more to do with me getting use to the idea of wearing glasses. I love my glasses ð???:) thank you for helping me and for being patience :)
June 2019 by Svein Waage
Wanted Boots to change the lenses in my own frames. Had to pay the full cost of new frames and lenses due to company pricing policy. Hardly fair and reasonable. Deserves only one star!
