December 2023 by African BOHEME
I needed to get fit for a bra after a large weight change and the customer service and care I received from Leanne made it a wildly positive experience.The time, care and attention to my wants for such an intimate garment were commendable.In the end they didn't have what I wanted in stock in store but I was armed with a hand written list of both my new measurements and the styles I had favored.Could not have been a better experience.
December 2023 by Phoenix Mendoza
Lovely people, great value. I highly recommend this store!
November 2023 by Melody Watson
I had the absolute best experience today with the sweetheart that is Grace! Their customer service is incredible and made me feel so at ease and comfortable and was super helpful and helped me with a bra fitting and choosing a cute set!
August 2023 by Mellyn Taylor
The staff are very friendly and eager to help. Usually I like to shop alone uninterrupted but this time I had a lot of questions and the woman helping me went to the back of the shop countless times to help me choose between all the toys they have. I like how relaxed and friendly it made the whole situation
February 2023 by Monique.
I went into the store on Sunday and was greeted with a lovely worker with the name Grace. They first helped me with my bra size and then helped me find the cutest bras, finding me ones they thought would suit me. I was also helped by the manager Edith who also picked out a couple of bras for me. Overall an amazing team that were so so helpful. Would definitely go again!
January 2023 by James Duckett
Hot hot hot. This shop is smoking. i can spend up to 6 hours in here. Staff are really really special. boy i love them. Cannot wait till my birthday as get 5% off when i spend £300.00. Counting the days.
November 2021 by Kiara Don
My birthday is coming up so I thought I?d stop in to get some goodies for my husband and I to enjoy but as soon as we walked in there, we were immediately followed and watched very closely as if we were going to steal something. As I was looking thru some items, I could see her watching me but decided to keep looking. At first I assumed she was going to ask if we needed help but she never did, which is a shame because I actually needed help finding something I saw online. For context: there were other people in the store, shopping freely. I?m black and my husband as well as everyone else in the shop was white. In the end, we left because she made me feel very uncomfortable and put me off the whole idea. This is not the first time I?ve been followed around a shop and watched in Brighton either.. can?t even shop for s3x toys in peace.. what a shame
November 2021 by Shannon Mead
Great service. Very hands on customer service
August 2021 by Mary Hart
Great selection for all your naughty needs. Friendly helpful staff. Will be back soon.
July 2021 by Kaye
The shop is set out so nice and such a great sale I picked up some amazing bargains and the staff were very friendly which makes a difference I think.
July 2020 by Lina A.
Fantastically beautiful shop. Great selection of lingerie, toys and accessories. The staff ist friendly. I wish we had an Ann Summers store in Berlin.
July 2019 by Pikka Chu
The staff member who served me was unprofessional, moody and rude. I love Ann Summers but would avoid the Brighton store at all costs - just shop online!
June 2019 by Tawny Roberts
Great sale on. Staff friendly. Got me some goodies
April 2019 by alex simpson
First time customer in Ann Summers and first time in dress. I went in store a week before to look at what is suitable for a themed party of people changing sex and a server help me and suggested 7 different things to try on and offered lots of help but due to time constraints I decided to come back another day when there was more time.
February 2019 by Jasmin Corbett
Lovely service, clean and displayed nicely. Never had a problem! Always greeted with a smile.
