March 2024 by Jerome Obiekezie
The store manager Danny has some personal issues going on with him. He lacks professionalism and customer service. I'd have switched to another provider after our encounter today if not not for the fact I was advised to visit the 3 store at St Stephen's. Do well to avoid him.
March 2024 by Deborah Stones
Went in to upgrade our phones. Saw Corey who helped us out with the best plan for our budget. Also sorted our broadband, saving us around £14 a month. Lovely staff, really personable and easy to deal with. Will always go back to this store as they are always helpful.
March 2024 by jeff uche
I had an issue with my payment plan. I was confused because I had two sim cards. I was billed higher than usual. Courtney was patient enough to explain things to me. Thanks Courtney.
March 2024 by Matthew Aguilera
After placing an upgrade through my 3 app and then speaking with the telephone team I had been messaged around and caused so much confusion I popped into the Hull store. Lucas and Courtney 100% turned everything around for me. From the moment I walked in they took ownership of the problem (although they hadn?t created it) they put my mind at ease, were polite , professional and will be the only reason I will continue to be a 3 customer. Thank you both for fixing my issue and letting me walk away with my new handset! One very happy customer! Thank you!
March 2024 by Robin Booth
Very professional & very very helpful, extremely knowledgeable, thank you Alex & Lynn!
March 2024 by Angie Wray
Popped in to the Store to be welcomed by Lucas. He helped with all of my queries and helped set up my new purchase transferring all of my details and photos, which took up a lot of his time but was happy to assist me. He has a wealth of knowledge and is really good at his job. I would definitely recommend this Store for good service.
February 2024 by Dee Carr
I bought a new phone and was treated with respect. Every thing was very clearly explained to me and nothing was too much trouble. I left the store feeling very satisfied with being looked after so well.
February 2024 by Paul Barker
Staff are always friendly and welcoming brilliant service I would highly recommend
February 2024 by Darren Allen
Excellent service, took time in helping me with a complex issue that the other store wouldn't help me with. Thanks, Alex!
February 2024 by Pamela Hirons
Superb service, couldn't have fixed my issue without Alex, Corey & Lynn, Thank You!
December 2023 by Harriet Snowden
Lynn was great! Found us exactly what we needed. Answered all of our questions. Very friendly and happy to help. Wouldn't hesitate to come back for anything we needed.
December 2023 by Barbara Tanser
Excellent customer service by Alex & Lynn, thank you, I would do definitely visit again.
December 2023 by shaunie platten
Really good customer service left very happy with my bundle new phone could not recommended enough ?
November 2023 by Paul Fisher
Top guy, very helpful, funny, very knowledgeable, Thanks Alex
November 2023 by Diane Clune
Always use this branch for info and upgrades. Having been with 3 for many years. Always a pleasure to have Lucas serve me! Great professional knowledgeable service and great banter. In an immaculately clean ? show room. Keep dusting boysThank you guys.