January 2024 by Celeste Cook
gave me a drink with coffee in it when i do not drink coffee and now i am going to be in trouble for drinking coffee. rather annoyed.
December 2023 by Johan van Huyssteen
Quite a busy starbucks. The coffee and hot chocolate was good but came served not very hot. All and all a pleasant experience.Parking: Decent parking in the carpark nextdoorWheelchair accessibility: Wheelchair accessibility is not good. They have a very limited number of wheelchair spots. And the electric charging points is not disabled accessible at all. And as far away from the entrance as possible. There are lifts to help if your a wheelchair user. But on the day we visited half the escalators didn't work. So could not access the higher floors. Due to everyone using the lifts. I would say stay away during holiday periods.
December 2023 by Geoffrey Wheelhouse
Being a Saturday and dinner time it was packed out we found it very noisy there was 4 of us and at times we couldn't hear one another and as we didn't have any food am unable to mark it
December 2023 by Mike Ware
Nice coffee shop friendly staff took the time to chat to us nice drink went early so quiet but does get really busy .
November 2023 by Storyteller688531
Love popping in to see the staff for a coffee, before I get my train. Amber and Sarah are very chatty and always remember my order.
November 2023 by Cameron Northey
It's a neat coffee shop, usually go here with my family as they can't seem to avoid going but I quite enjoying getting a Caramel Frap myself.
November 2023 by Anthony Whalen
Got a good workforce here, been using the place for years, staff always
November 2023 by Mark
A copy of any other Starbucks. Some seats and tables are like being back in nursery school.
November 2023 by Chris L
The dishwasher is apparently broken for over two weeks now so unable to wash the cups. Everything is served in one use cups. I wonder how they clean the utensils if they can't wash the cups.
November 2023 by natasha mcgeachie
was very busy and there were not many staff on. we pre ordered drinks but still had to wait over 30 mins to get them. but drinks were what you
October 2023 by Aaron S.
Starbucks at St Stephen's Shopping Centre is located on the upper level of the shopping centre, in the city centre of Hull.The interior is fairly modern, the window seats have nice views of the shopping centre below, and there's mainly comfortable seating, although I do think the overall size is just not adequate, considering this is the only Starbucks in the city centre that isn't in the train station, so it does get very busy.I ordered a Venti Iced PSL via the mobile app, there was a reasonably long wait for my drinks, and the waiting area felt very cramped, but they were busy.My drink tasted good and was up to a reasonable standard, although it did cost a little more than usual as this is a franchise location, it worked out 40 p more compared to a corporate-owned store, this can add up if you visit a lot and buy multiple drinks.Due to being located inside the shopping centre, they do close fairly early at 7 pm, the only other Starbucks nearby would be located inside the train station, but even then they're only open until 8 pm and don't accept Starbucks cards for payment.3* - Decent Starbucks, yet very busy. Definitely could do with an extra store in the city centre to take the load of this one, which will likely make the experience better across the board.
October 2023 by Tammy Barlow 2
Thank you so much to the lovely lady behind the counter who went the extra mile to make me feel special on my birthday. Great staff starbucks should be proud.
October 2023 by Yelena Bell
Service was very slow, 2 members of staff on Sunday! The place was dirty as the staff had no time to clean it up. Nor
September 2023 by GeeJayPezza
I normally avoid chains such as Starbucks, Costa, Cafe Nero etc but there didn?t seem to be any other choice here. 1 member of staff serving, quite busy, therefore assume they are short staffed. Sat down to drink my small £3.50 (expect these prices in London, not Hull!) Americano and it was lukewarm. Took it back but had to wait as a queue had formed. No apology from server. Then she asked if I wanted hot milk. I said yes, but unfortunately on drinking it, it was now more like a latte. Had to leave it anyway as my train was now due shortly. As most places these days, Starbucks pay lip service to being environmentally friendly, however the whole time 2 taps were running constantly. Water being the most important source on earth Starbucks! Needless to say will be avoiding the chains even more from now on.
September 2023 by Lee Grant
the staff here are so lovely and very understanding people god bless
