January 2024 by Benjamin Butler
Bought my son and call of duty for his Xbox for Christmas we made sure we got the downloadable code one and they give us the wrong one back (disc) so my son has opened it thinking it was the right one, to find out it was the wrong when he opened it so went to exchange it and they said they can?t do anything because it has been opened. They really annoying thing is that is there mistake not ours, i think it absolutely disgusting. The manage was just saying there employee should never make that mistake and assuming we would.
December 2023 by Teddy On Tour
We love this place, if you ask my grandson where he wants to go after nursery he will say TOY SHOP. He loves going to Smyth's as he can check out the toys and try them and see what he likes without the staff moaning. He can try the games, little race tracks on entry , bikes etc and if charged up he can ride the electric cars . They don't mind you getting toys down to play with and try them for size . Great assortment of Toys, baby equipment, cots, prams , bikes, video games . Something for everyone. It's great having toilets too so my grandson can nip in the loo if needed. X
December 2023 by Geoff Port
Has vast range of toys & find it normally cheaper than most places. In my view buying from toy shops like this seem seems to get bigger discounts.
November 2023 by Charlotte Towle
Asked if the store had any car park CCTV, got this reply:Unfortunately the car park is not owned by Smyths Toys.We would advise contacting the company that owns the car park with any queries.Well thats great, thanks for letting me know who to get in touch with...
August 2023 by Lucy Thomas
we came in to browse fidget toys, however every time my father approached or made eye contact with a member of staff they ignored him. many of the staff members were just standing around on their phones too
May 2023 by Jo ?Joni?
Lovely toy shop. Quick efficient service at the checkout.
May 2023 by Sam Phillips
Always love a good toy shop but prices are too high
January 2023 by Wayne Smith
Wouldn't let me order. Kept taking order then cancelling. They is nothing wrong with my card billing address. This is the first time this has happened. If there's none in stock to collect this is going all over social media
December 2022 by Dave Moxon
My mate got some good stuff, i was the driver lol
October 2022 by ahsoka tano
my master, anakin, told me to go here for a 'mission' in which i have to buy him a commander rex funko pop for whatever reason... i couldnt find one and now he'll be mad at me but i did find some other cool stuff ;D
August 2022 by linda nasby
Slow to respond at the pick up desk but otherwise everything is ok
August 2022 by Anthony Boreham
Went today 15/7/2022 to buy my grandson an e scooter! A memberof staff was on hand to get if off the shelf and take it to the till on entering the store! Bought and paid for in 5 mins!Massive store with isle?s of different toys.Parking at the front as well.Would certainly recommend this store!
June 2022 by John Smith
The store is always so inviting and tidy. As well as the staff all being very helpful and knowledgeable about their products. I purchased a switch game and some funko pops, the gent on the till was chatty and pleasant when serving me while someone grabbed the game from the other side of the store.Amazing customer service! Thank you Smyths.
June 2022 by Nev Miles
Been today and was served by a lady - really rude and poorly bad service - item priced at 5.99 on shelf and when went to pay and was told it?s 9.99 and been priced wrong. Explained the price on the shelf and that?s what it?s advertised as but was told tough it?s priced wrong and if we wanted it was 9.99. My son was heart broken as he didn?t have enough pocket money for the item in the end so was told to take it back. We ended up paying 9.99 but then was told to move your own basket too as staff don?t take baskets away. Disgusting rude attitude and not how it should be. If you don?t like your job then leave and get a new one!
December 2021 by Virginia West
I would like to pass on my thanks to all the late night staff on 14/12 who were excellent and very helpful We got everything we wanted. Thank you Smythes for the late night opening too, as it makes a big difference to those who don't want to shop in crowded places
