February 2024 by Robert Ireton
I recently called in to this bank to sort out an internet Banking issue which had been caused by the Bank itself online. The person I spoke to (a senior staff member) got quickly to the source of the problem, fixed it simply, and I was on my way in no time at all. Excellent service from beginning to end and the branch deserves its 5 star ratings from me.In recent years customer service at Lloyds has plummeted to an all time low. This is because this over internet -ed company has completely lost the plot with real people. Closing branches across the country is the major cause of this problem.So, let me suggest that the Managing Director takes a trip to Driffield Lloyds to see how it should be done. Then, tell the board of directors that if they continue to pursue shutting branches, they will achieve their objective and lose all their customers too.Wake up, Lloyds Bank...and please start to live up to your reputation just like the hard working staff at Driffield are doing...they are your greatest asset and not the virtual Bank you are determined to create.
June 2023 by AMANDA PAPE
This used to be a good bank but my recent experiences are proving otherwise. A bank that does not accept money and is so rude that they make my daughter cry. I'm not surprised banks are closing with this total lack of customer service.
January 2023 by 1920?s lover Connie
Lovely staff kind and considerate - don?t rush you and always with a smile
August 2021 by Mal Harper
Shocked me. A bank that actually cared. Very friendly. Good solid advice. At least the bank is clean and fresh.Cashiers are really helpful. As I am number blind. Thick when it comes to technology. They take it in there stride. Never make me look foolish. Some other places. Make me feel like I am bothering them. Not here. Great local Bank
September 2020 by David Pinder
Good to see a bank still in Driffield- keep it up.
January 2017 by John B W
Bright and airy.
January 2017 by J Webster
Bright and airy.
November 2016 by Susan Bottrill
Easy access for disabled , staff very helpful.
May 2011 by Qype User (Panda6?)
Have recently opened an account at this branch as I went in for some details and got such a good service, I decided to join! The staff can't do enough for you, they are very helpful and explain things so that you can understand in simple terms! I would recommend them to anyone local!