April 2023 by Samantha smith
Terrible fake lady, went to visit my Dad, only there was no one in the reception as I walked in . I was met by this woman I now know was irene Jessop shouting and swearing at someone clearly who worked with her. she was in the office obviously oblivious of my walking in. So sorry we chose this company. Terrible decision unfortunately. Save your loved one at the hands of this woman. Avoid avoid terrible communication too.
April 2023 by Google user
Terrible fake lady, went to visit my Dad, only there was no one in the reception as I walked in . I was met by this woman I now know was irene Jessop shouting and swearing at someone clearly who worked with her. she was in the office obviously oblivious of my walking in. So sorry we chose this company. Terrible decision unfortunately. Save your loved one at the hands of this woman. Avoid avoid terrible communication too.
April 2023 by carol astle
Outstanding can't try thank you enough Irene for mam's funeral in 2020. So kind and helpful in such difficult times.
October 2022 by michelle posthill
Such a caring and compassionate funeral directors went above and beyond when I lost my son ? a year ago and have just sent me a beautiful after care card for his one year anniversary thank you Irene and staff for all you do your thank you so much xxdedication is second to no e
October 2022 by Pauline Davies
FANTASTIC SERVICE. From start to finish the service that they give is first class. I do not believe the last review at all as we dealt with Irene Jessop and her caring & compassion towards us was second to none. Our mums funeral yesterday was absolutely beautiful and she had the best send off you could ever wish for. A Massive thank you to all the staff.
March 2022 by Denise Allen
Thank you to irene and her staff for looking after our dog bitzie x
February 2022 by shannon cotton
Absolutely disgusting place, Irene done my dads funeral and was actually drunk at the service. She was constantly screaming at staff when it was suppose to be a place i could go see my loved one, seemed really toxic the environment and not a place i would ever recommend using, nasty nasty woman
October 2021 by Kathleen Parnaby
Would definitely recommend this lovely lady and her caring staff. She has looked after all our family funerals and also our pet cremations. Definitely five star service.
October 2021 by Beth Hill
This lady Irene jessop is absolutely beautiful inside and out she has recently took care of our family pet not to mention our family and friends too ,from the minute we walked into her funeral home we were taken care of aswell as her lovely staff who show amazing compassion along side well needed empathy, Irene goes above and beyond and I will be for ever grateful for your kindness X.
October 2021 by Joanne Oldfield
The review by Billy Woodier is false. He is a former, scorned, member of staff who is attempting to cause great harm.A libel/defamation case has been filed against him.The review has also been reported to Google.
October 2021 by Christine Swift
I have been to lots of funerals organised by this lady....always very carying
April 2021 by Paul Maull (Medium Paul Maull)
Loosing our mum was the most difficult thing my 5 brothers and I have ever had to do. Having once attended a service held by IJFS I knew after finding out mum was terminally ill that when the time came, they would be the people I call. What i was not expecting was the care they gave to us before mums passing with the questions we had about what to do when the time comes and out of hours information etc. Then following mums passing, even during the pandemic Irene, Danielle and the team were incredible. Catering to 6 very different lads on what we'd like for mum cannot have been an easy task, but Irene managed to not only deliver the service we were hoping for, but exceeded all expectations. Nothing was too much trouble for them, even following the service when we needed advice regarding a matter not relating to their company, they were on hand to provide further support to us, for all of this we cannot thank them enough. 5 stars does not feel like enough guys, thank you so much x
April 2021 by PaulM-291788
Loosing our mum was the most difficult thing my 5 brothers and I have ever had to do. Having once attended a service held by IJFS I knew after finding out mum was terminally ill that when the time came, they would be the people I call. What i was not expecting was the care they gave to us before mums passing with the questions we had about what to do when the time comes and out of hours information etc. Then following mums passing, even during the pandemic Irene, Danielle and the team were incredible. Catering to 6 very different lads on what we'd like for mum cannot have been an easy task, but Irene managed to not only deliver the service we were hoping for, but exceeded all expectations. Nothing was too much trouble for them, even following the service when we needed advice regarding a matter not relating to their company, they were on hand to provide further support to us, for all of this we cannot thank them enough. 5 stars does not feel like enough guys, thank you so much x
September 2020 by Mary Griffith
We as Mikes family would like to say a massive thank you to Irene Jessop funeral care on Lanehouse Road Thornaby for the way they looked after my Mike for the gorgeous service cards absolutely amazing. Dignity and respect from start to finish. It was totally amazing from the time Mike was picked up untill his Funeral day and I thank each and everyone of you for taking care of us as his family and more importantly My Mike.I cant praise you all enough .would recommend your services 1 million % to anyone who has the misfortune of losing someone they Love because I doubt you will ever get better service anywhere else...Thank you Irene Jessop x
September 2020 by Mark Zavagno
I can't thank Irene and her team enough. The level of care, compassion and dignity the team displayed made the worst day of my life bearable. Also all done at a very fair and transparant price, although i hope no one has to ever use Irene services, if they do find themselves in that unfortunate position then please conisder them.
