March 2024 by Angela Pearce
Long queue, then a 45min wait for my sons prescription, which I was told would be 10 to 15mins! Not enough staff. Plus no Saturday opening times. With this now being the only Boots on Thornaby centre seems a bit ridiculous to me
March 2024 by Jason Waller
Absolutely shocking service 45 min wait in a cue and then get told not ready after getting told it?s ready to collect?. I need more staff
March 2024 by Mary T
Always friendly ?
February 2024 by Gurmet Kaur
Very good service
February 2024 by Sharon Smiles
This chemist is going downhill rapidly, prescriptions aren?t done in time, even if you put in your prescription in over a week earlier! Queues out of the door, everybody in the same boat, too many patients for them to handle, they need to get their act together as too many times running out of prescriptive medication that yips dangerous to stop taking! Would make it no stars if I could!
August 2022 by Deb Fleming
Hour and half wait to pick up half the prescription. Was told few minutes and at no point did anyone say didn't have everything. Very poor service &communication. Doesn't help when you reduce opening hours in the busiest pharmacy in town !Lots of unhappy people in very long queues. If I could give zero stars I would have!
August 2022 by Eddie Osborne
Poor service plenty of staff behind the counter only 2 customers in the shop t
January 2022 by Judith Ingram
Nice and local
January 2022 by Simon Snee
Helpful team
January 2022 by john crossan
Efficient
January 2022 by raymond wood
Sometimes can be a bit slow
August 2021 by George Cross
very good service and helpful staff
August 2021 by Paul Rutland
Really good service...
January 2021 by Donna Hodgson
Had what I needed
January 2021 by Joanne Appleton
Very helpful staff
