March 2024 by Ade
Customer service shocking.Went last Thursday 1st March purchased a golf top the 2 guys were helpful and nice.Went today 6th March changed top and purchase another. The biggish guy dressed all in black was as miserable as sin. Took 7 mins to purchase he was struggling to get to grips with computer never apologised even through we were stood waiting suddenly walked away ?never spoke got another guy quite slim didn?t say much but least he spoke.Honestly American Holf gets me customer service skills training organised as it?s desperate. Be long time before I return.
January 2024 by matthew bell
Came in with £250 voucher chose this American golf as it was closest. Booked for a fitting on a 3 wood and I fancied a new putter. Didn't get the lads name. Biggish lad so unhelpful. Everything was hardwork for him. Gave me mavrik 3 wood n it was basically do u want it or not. Letting me have a goo of it was asking for the world. I'm not very knowledgeable on golf but it was basically yeah that's for u. Sold it 1 month late. Chose a local golf club for /fitting
December 2023 by Andy Wilson
Really helpful and informative. Will be back again soon
September 2023 by Simon Lea
Went for a driver fitting this morning and i had a nightmare with my swing/striking. This meant i couldnt get fitted for a new driver. Reece (apologies if i spelt your name wrong!) Was incredibly helpful, patient and understanding as i was nervous and terrible! I will be 100% be back to buy my new driver for this store
August 2023 by Victoria Jackson
Fabulous service with a smile. Even carried my golf bag and trolly to the car in the pouring rain! Thanks guys!
August 2023 by Joshua Collingwood
Good place and nice staff!
July 2023 by Ellie Hughes
If your a lady golfer American Golf Teesside do not cater for you. The display of clothing comprised of 3 Skirts and a rack of about 10 tops. Whilst Juniors and men have nearly a full floor.
June 2023 by craig w
Very rude older staff member, no response to my friendly hello, and a terrible attitude towards a customer needs a bit of customer service trainingVery arrogant
May 2023 by terry cane
Staff very friendly and helpful diving range excellent
April 2023 by David Whittington
Got some great advice here it cost them a sale but it was just honest advice . Brilliant ?
April 2023 by Daniel Hurst
Unhelpful staff members.Had a custom fit and the lad was just puffing on his vape the whole time.Didn?t had a certain shaft size.Theres a no golf bag policy on the driving range. Ended up just going to a different range and custom fit. ?Course was canny but suggest going early to avoid the queues on the 3rd
April 2023 by Lee Scott
I had a driver club fitting session which the staff recommended, after the fitting I was told it would take 2 days for the club to arrive, I heard nothing for 4 days until I called them and I was advised it was out of stock.First time using American Golf and I was very disappointed with the overall customer experience not to mention a total waste of my time.
December 2022 by Gillian Coleman
Excellent service, staff went out of their way to help. Great quality items.
August 2022 by paul johnston
Went with a mate who got fitted out with new driver excellent service by member of staff couldnt have done any more to get new driver right for my mate
July 2022 by Keith Gourlay
Good range of equipment Helpfull staff