December 2023 by sandra youpis
This place is amazing. I live in New York and always call for my flower delivery. I?m in Hartlepool at the moment and was able to visit the store in person to buy arrangements. Amazing customer service and beautiful reasonably priced arrangements. Would recommend without hesitation.
November 2023 by Claire Skilbeck
Beautiful box flowers delivered to my mam for a thank you - she loved them!! ?
September 2023 by Jonny Conroy
These guys really were very good to me, I needed flowers last minute and they stayed open for me to get back from work, absolute heroes and the flowers were very good for the price too
July 2023 by Graeme Pattinson
Great flowers lovely and fresh at a competitive price
February 2023 by rebekah tunstall
Another beautiful arrangement! After only a phone call, you've once again delivered a lovely bouquet. Living miles away, I can't get to the shop to choose so I leave it to you. Never been disappointed with the choice and friendly service. Great value and speedy delivery. Thanks again!
January 2023 by Declan Ryan
Excellent customer serviceBeautiful flowers 10/10
October 2022 by Joanne Witham
Flower at very high standards n delivery always use these
October 2022 by Jan Palliser
Very disappointed in the quality of their flowers and service.Ordered an Angel for my great niece, paid extra to have a sash with her name on that was missed off, and some of the flowers where brown, as I live in the south I obviously trusted this establishment to provide top quality flowers, not just because they should and this was for a funeral, but more importantly this was a child?s funeral, they did not only not deliver to my expectations but the lady I spoke to kept talking over me on the phone when I was asking her to explain how the flowers would turn so quickly on the day, she said that two florists had checked over the Angel before it left for the funeral home, which I find hard to believe, given the fact that they missed the brown flowers, and didn?t even realise between the two that the sash was missing! They get very argumentative when challenged about their products and service they provide, your customers are paying a lot for your products and service, you could do well to listen to them. Looking at some of the reviews on here going back in to years you clearly don?t, or learn by your mistakes.Won?t ever buy from this florist again!
October 2022 by Jackie Stevens
Paid for corsages which I specifically told them that this was an extremely difficult situation as I needed them for my granddaughters funeral. I explained how I wanted them to look . The shop is quite expensive which I didn?t mind thinking the task would be carried out at a high standard.. to my dismay the flowers were atrocious . The white flowers were browning also the dusky pink roses to which I?d asked for baby pink flowers were also turning brown. I returned and requested refund would not recommend to anyone if your in a delicate place in your life and just want things to be as you requested
July 2022 by Jane Loach
My sister paid £130 for a 4 foot Cross for her husbands funeral, she ordered it over the phone, when she saw the cross at Strathmore house she was very upset there was hardly any flowers on it and you could see most of the moss! She had asked for a cross made up white and blue for hartlepool United but the cross was very sparce and the predominant colour was the green moss, when I spoke to the shop they just fobbed us off! Shame on you. Other wreaths were from a different florist.
February 2022 by Fiona Campbell
Ordered flowers to be delivered but took them to a different address - telephoned but had to drag an apology from them. This 2nd time Ive ordered flowers and there was a problem both times. Owner wanted to send some flowers as an apology & they didnt arrive either. Avoid at all cost.from them
June 2021 by Sandy neve
Very disappointed I?ve used this florist for year but never again. I wanted something special for my friend on her retirement and paid extra for a special box bouquet. The moment I saw the flowers I knew they were not fresh , when another box arrived from a different florist it proved my disappointment I was so embarrassed . I rang to tell the florist how upset I was only to have them picked up and return more or less the same. I then had a lengthy unpleasant phone call from the florist explaining to me how wrong I was with no apology
June 2021 by Philip Topping
Fantastic staff, the flowers I got for my girlfriends birthday were stunning and have lasted really well, wouldn't use a didn't florist
May 2021 by Matthew Deprez
Really happy with the flowers I ordered for a funeral. The help and guidance choosing the right flowers was great and the wreath looked stunning.
March 2021 by Linda Nicholson
Very disappointed with wreath ordered for a close relative?s funeral. I rang up and spoke to a very helpful lady and talked with her about our choices. As we don?t live in Hartlepool but the funeral was there we travelled to the shop to place order in person. We specifically asked for yellow roses as these were her favourite and were told we could have other yellow flowers as all roses would be expensive. We insisted on all roses and paid accordingly however on delivery to the funeral we had only 3 roses and some enormous chrysanthemums. Very sad at such a difficult time. Disappointed but too late now.
