August 2023 by Thomas White
Rubbish opening times, needed to collect a parcel as got a white fee to pay slip through door. Paid the fee and went to collect next day (week day) @ 11:30am and not open. When buying online I recommend literally any other courier service.
June 2023 by Tony Maddison
Ask to sent my rescheduled parcel out from Friday to the Saturday and did not turn up. So now have to take a day of work to wait in all day for it.and if it doesn't come I will have to go to the main sorting office for it then get treated like its my folt. And very rude to all customers. Royal mail is a joke. Do not send nothing with the courier service. Save the hassle.
February 2023 by L r
Incompetent management, I opt out of their junk mail many months ago, but their bullying culture still given the green light to their staff to continue regardless!Next step, I will seek help from the trading standards.Dissapointing service
January 2023 by Adela Dyrmishi
my parcel was meant to be delivered at 1pm, 17:30pm and still hasn?t arrivedI sent it as a first class deliveryVery disappointed with their delivery services.
November 2022 by Andrew Clint
I was ment to have a parcel delivered today but it hasn't arrived phoned them up to be told its on a van and should be here by 7 however has not turned up
November 2022 by Sharon Cleary
went to check on recorded delivery item as not took back to local post office item was not her also. Code on card left by delivery person was incorrect as too many numbers still trying to locate parcel
October 2022 by Roger Barrass
I've always found the staff friendly and helpful here but I work a full time 9-5 Monday to Friday job and since the delivery office has reduced their opening hours this means I have Saturday morning to collect packages. This means if I'm away a weekend I've missed the delivery and it'll be RTS.These are completely impractical opening hours. Change them back now please.
August 2022 by Hannah Draper
The staff are usually professional, sometimes a little curt. What really hurts is the lack of parking and seating. On the plus side, they usually don't keep me waiting too long.
July 2022 by Nathaniel Keen
Fast and efficient. Have seen several reviews saying that staff here were rude. I disagree, while they didn't go out of their way to be welcoming, they did their jobs well.
July 2022 by Daz Heffron (DazSH)
Excellent customer service as usual enjoy getting my parcels taken back ?..
June 2022 by Sean Cahill
Total disregard for customer service 24hr delivery sign for...they delivered to the wrong place I had waited in did not turn up....rang them..."oh you will get it tomorrow" useless
May 2022 by Jerry Brandon
Totally the "best" delivery company in UK. I love them so much.
December 2021 by Jack Johnson
Absolutely useless, put on the instructions to leave in the garden but of course they don?t. Absolutely ridiculous that I now have to go and collect my parcel. Hermes is way better and that?s saying something. Not the first time either.
September 2021 by kacper ?proxygaming? montelatyc
10/10 would definitely recommend to my worst enemies. Lol, let's be honest sheep, we only use them BC we sometimes have to.
August 2021 by Lynn Davies
Very helpful
