Donated a significant amount of items 18 months ago when we downsized our house and everyone was lovely. Telephoned today to try and arrange drop off of further donations and all I got was a very rude response. Don't understand what's changed, but won't donate anything again ever.
July 2023
One star only staff r very rude misible ignorant t not the word say the furniture is new when it's got a coffee stain on it at £375 X won't reduce it I don't recommend at all prices r to high when they get it for nothing X it's a second hand shop rude rude rude staff
From British Heart Foundation Furniture & Electrical
Shop in store today, where you can find a great range of furniture and electricals available at great prices. Your donations are hugely appreciated – please head to our website to arrange a free collection of your furniture, electricals and more, via our online booking form. Alternatively, you can drop your items to us safely, ringing ahead if possible. Don't forget to Gift Aid your donations to boost their value by 25%. We have a range of volunteering roles available. Visit our website and complete our simple application form today.