Went in wanting to buy a ring, staff just wasn't bothered and half way serving us just walked away very very rude
January 2024
Went in 17/01/2024, my daughter had bought me a ring for my birthday that I had already, we looked for an exchange but they had nothing in my size, asked for a refund to be told they don't do refunds, really quite rude for an alledged assistant manager.She was coughing and spluttering without covering her mouth, when she... read full comment
December 2023
I went into the Poole Warren James shop today with my daughter, who had a problem with the ring her boyfriend bought her recently from there.She no longer had the receipt, but when we explained the problem the ladies were really helpful and friendly, and gave her a replacement with no problem.I highly recommend this shop... read full comment