May 2023 by Google user
Been down to Toolstation store in Poole Roseanne was there she is verry professional helped me straight away with everything that i need it!\\nWell done ? ??
July 2022 by Bezzy M
Really helpful staff.purchased a shovel but unfortunately realised I had been given the wrong one when removing the wrapping at home. I returned it to the Poole store and after a little rummaging around, the member of staff Alanis sorted me out with the correct item. No real hassle.
July 2022 by Pete Field
Great service. Above and beyond. Would recommend the staff here who are extremely helpful.
July 2022 by Keith Baker
Fast service good parking, no queue, but hard to find.
February 2022 by Mike Bamber
Helpful staff, easy parking. However, having used Toolstation and Screwfix many times, I think the latter offers better quality non-branded products such as sealants and plumbing fittings etc. So I shop carefully. But if you are working to a budget or aren't fussed about quality then Toolstation has lower pricing.
February 2022 by Dave Whale
Very good service as always and the items I wanted in stock unlike their competitors.
August 2021 by Bex Bet
All i can say is Thank Goodness for the staff at Toolstation, Poole. I had a major issue with what Multi detector i should get as they all seem very similar but varied in price.The very efficient staff in store helped explain to me the difference and because of this amazing service i was able to get the right one.Hadn't been in store before but based on the fantastic staff, the layout of stock next to counter i will certainly be returning. Thank You
August 2021 by Alice Stepin
I came into toolstation yesterday and I had the nicest welcome hello from certain members of staff I felt really welcome when I come into the building, I got served straight away and I had the nicest experience in toolstation, I want to thank Rob and Dean for being so kind and so helpful and giving me more knowledge on the items I was purchasing, they were very nice and so chatty with me and made me feel like I had the best experience thanks to rob and dean. They deserve to have some positive praise and get good feedback from there manager as they work so hard. Thank you rob and dean .
August 2021 by Ady Thorpe
I shop at Poole branch pretty much on a daily basis and I can say that all the staff are brilliant very very helpful and knowledgeable. Always on hand to help with bringing items I have bought to my van.The manager Shane is a champion to you guys superb customer service in every way.Stock levels are always good very rare I have to order anything.I would highly recommend everyone to use this branch
August 2021 by Andy Nicklen
Great store friendly staff that always go the extra mile to help out where they can. I do most of my orders on click and collect and the service is second to none. I order online and within 5 mins my materials are ready to collect. I work in the trade and time is important to me. Tool station Poole never fails to help me out.
August 2021 by Michael Georgiou
Served by Neal who was helpful in finding the product I need without me having to trawl through the cataloge. Good service on many occasions from this store. Pleasant and accommodating service, keep up the good work.
March 2021 by Encryp tion (NCRYP)
Absolutely amazing store, very helpful and friendly staff. Not a bad word to say about the store as it always provides outstanding customer service and i really like the new stock by the main counter, looks fantastic and well presented.
March 2021 by SUSAN PURT
At present they are serving one person at a time from the doorway, though there are 2 queues- click &collect and ordering/payment.Queue of 3-5people can take 30mins to get to the front. I am disabled & nearly collapsed during the wait!! Dont bother!!!!!!I just accidentally ordered from the Yarrow Rd shop again! No!!!! They close before I leave work & there was a queue before work this morning. I had to give up! Cancelling order now. -small purchase
October 2018 by Net Turner
Very friendly staff and help you to take items back to your car when needed help.
January 2018 by MooLeo Mum
Very friendly staff and help you to take items back to your car when needed help.
