February 2023 by The Pied Uker
Went to collect a " sorry we missed you Delivery" item that they didn't deliver even though we were in on a Friday. Had to wait until Monday. Went at 10:15 to collect it and the office is closed saying it only open from 8 am to 10 am!!! So they give people 2 hrs!!!! Discusting service
February 2023 by Mike Freeman
Went to get my passport application done electronically, Mandy was superb, she went beyond being helpful, she was having problems getting the photo done with the tablet but tried and tried again, she did this while jiggling other customers aswell, her colleague was stuck in traffic so she was on her own,eventually Mandy and Karen got it done between them, brilliant service, thank you ladies xx
January 2023 by Judith lawson
Use this branch for my drop & go and have had nothing but brilliant service from all the staff. Always pleasant and helpful. The other comments on this site with regards to parcel pick up has nothing to do with the Post Office Counters I use. Different departments. Cannot speak highly enough of this place and have never had an problems. Happy New Year to them.
October 2022 by Nathaniel Sedgley
Delivery office hours not posted, absolutely atrocious hours closing by 10am, clearly no thought put into these hours.
October 2022 by Cheshire Cat
This is the worst post office around the area.They don't accept parcels with postage generated online. Why? This is your job! You're a post office and you're paid to accept parcels and you get paid for processing them!The guy (refused to give his name) is full of himself and arrogant.Why work there if you don't do your job, argue with the customer and refuse to provide service you're contracted for?Why franchise this place to someone who doesn't do or like to do his job?Had to make complaint about them.
October 2022 by Leeanne Brown
I asked them to check my sons passport aplication and even though they saved me money by doing it online the information they gave me has held up my sons passport. I wish I had stuck to my guns and used the paper application as he would have had his passport by now.
September 2022 by Alex Tomkins
Woefully terrible opening hours. Have updated Google as you'd think it would be possible but collect a parcel during ur working lunch break but no. Only open 8am till 10am!!! So if you have a school run and then work u've no hope
September 2022 by swampy paul
Can't get myParcel as unrealistic opening times 8 to 10 am useless cant even pick it up at lunch time as not open what plonker choose the opening hours
August 2022 by Vasile Andrusca
Really poor service,collect parcel hours only morning hours untill lunch time, been 1 day thursday that work till 7 pm but unfortunately poor management remove that day as well. People usually during the week go to work so they don't have time to collect in morning hours. For redelivery need to wait more than a week. Management neet to take more action about this.
August 2022 by Google user
Really poor service,collect parcel hours only morning hours untill lunch time, been 1 day thursday that work till 7 pm but unfortunately poor management remove that day as well. People usually during the week go to work so they don't have time to collect in morning hours. For redelivery need to wait more than a week. Management neet to take more action about this.
August 2022 by Gareth Wellman
Poor you can't evan pick your parcel up as there only open 2hrs a day what a joke not good for people that work
August 2022 by N- Akhtar
How can you be open from 8am-10am Monday to Friday and claim you are providing a SERVICE to the community?Google opening times need to be updated to reflect the times you actually open.
May 2022 by sawf
Utterly useless. Their opening hours are so short I can't imagine anything but the old dears being able to use this post office. I thought the closing at 3pm was just a covid thing but to my disbelief it still shuts at 3pm. When they are open they are so slow, only have one counter open and often don't seem to have a clue what they are doing. Use the post office in the co-op on Alder road, excellent service and they are open more than 2 hours a week.
January 2022 by Ruth Proctor
Absolutely useless. Open at the most pointless hours. Rude. Slow. Why oh why are post offices so terrible these days????
December 2021 by James M
This branch is a good illustration of the decline of Post Offices over the years. They used to be modestly grand places, devoted exclusively to the selling of postal and ancillary services. Not any more. The front door of this branch desperately needs painting. Typed and hand-written signs - dog-eared and grubby - are stuck up everywhere, and shelves of sweets and ancient looking stationery supplies have to be negotiated to get to the counter. It should be the other way around, Post Office first, corner shop second. It's an embarrassment of a branch, and if the Post Office were run properly, this branch would never have been permitted to descend to this level of shabbiness.
