Appalling customer care. The manager refused to refund an item which was clearly defective and was not interested in the fact that I had been a loyal customer for many years. Won’t be going again
December 2023
Purchased a bike here for my son, we ordered it online for delivery to the store. It seems they have issues with staffing in the bike department which isn't really a customer issue but definitely a customer service issue as there was never a member of staff available to help my son when we called in various times to try... read full comment
November 2023
Excellent store for all your outdoor needs. Good prices too. Knowledgeable staff
At GO Outdoors Poole we want everyone to experience the sheer joy of the outdoors for healthy minds and bodies. It’s UNBEATABLE. We help people get out there, for less. We provide one place to get everything you need for the great outdoors including all the kit, advice and expertise. Always at the best price, and always with a shared love for the outdoors.