November 2023 by Mary Bebo
Our sales consultant, Michael Carling, was extremely helpful making sure we had the best price possible. We have always liked the family feel in Furniture Village, including free coffee, and the staff?s attitude. Thank you. We will return!
October 2023 by Chloe Newman
We spoke to Michael in the Poole branch, from the day my mum and I started looking for a dining table and sideboard he made us feel comfortable without any pressure, he spoke with knowledge and confidence on the product we were Interested in, and our budget was taken into consideration. Upon returning to the store some weeks later to purchase the items, we wanted to speak to Michael directly, and he did not disappoint with making us feel confident in the products we were buying and the care they will have provided following the sale. He pulled out all the stops to help us achieve the look we desired for the dining room, and ensured delivery before Xmas!Thanks to Michael we feel excited to receive our products in the coming weeks!
October 2023 by Samantha Kuhnert
Raymond was an excellent sales person- truly knowledgeable about the products and made us feel extremely comfortable with our purchase. Would recommend a visit if you?re not sure what you?re after- you?re in safe hands with Raymond ?
October 2023 by Susan Poulton
I wanted to thank Michael for his expert assistance and great customer journey today helping us buy a new bed. I am so looking forward to a restful nights sleep and feel assured by the Emma brand and their lovely pillows. Thank you Michael for being so knowledgable and helpful Susan and Nick
September 2023 by Madoak
Sharon Davies sales consultant was lovely. Very kind and considerate to my son who has additional needs. She was very clear and this was also helpful for us so that we can support our son who was making the purchase. Great quality of furniture and price.
September 2023 by Ginette Jackson
Just spent the afternoon with Raymond Lord at Poole branch. Where we purchased sofa, armchair and rising recliner for our dad. His service and desire for getting our dad the right deal, along with the furniture that was going to be the best fit for his needs was five star. He and his manager went above and beyond and would definitely recommend that you visit this store if you want quality furniture with good and honest service.
September 2023 by Helen Troke
so pleased with sofa and chair, for comfort, quality and value for money. Michael was extremely helpful during the whole process up to delivery. delivery team professional. helpful and respectful, and came to deliver on time
September 2023 by Aimee Hobbs
I was pleased to be acknowledged by Raymond & impressed with his product knowledge & putting things in a way that I understood. He gave us time to chat, but didn?t abandon us. A perfect balance. I felt listened to & confident that he understood our needs & was genuine with his advice & knowledge & not just after the sale/commission.
September 2023 by Luke Simpson
Amazing service from Michael! Really helpful and explained us through the whole process. Would definitely recommend this store as they helped with all our needs especially pushing the delivery date back as well. Thank you Michael for all your help.
August 2023 by Richard Lasbury
My wife and I Visited today to purchase a new bed. All the staff were polite and very welcoming. However we would like to wish a special thanks to Michael Carling for his patience and helpful guidance with our purchase. It was a real pleasure to be able to have a conversation with someone who actually cares about customer needs and also having the product knowledge to able to explain to us the various differences in products. To this end we made our purchase confident it was the right decision.Thank you Furniture village.
August 2023 by Natalie Joy
Sharon was very nice and helpful..in the Poole branch..as too was Chris..no pushy sale and they gave us plenty of space and time to look and think. Plus coffees andwarm cookies to make you feel welcome.. very happy customers ?
July 2023 by J Nagra
Michael was very considerate and polite when he served us during our order for a sofa bed. His manner was attentive as he answered our queries and offered options to help us make our decision. Finally he endeavoured to give us the best deal/package possible. Thank you.
July 2023 by Blue Waterman
Michael was heckin wonderful and super patient and caring while we were choosing our couch. 10/10 would recommendWhat a great bean ??Hella excited for our new furniture to be delivered too. Thanks y?all ??
July 2023 by Liz Symons
Michael Carling was absolutely fantastic. Brilliant. So helpful. Will definitely be back for my dining furniture thanks to his service and care.
July 2023 by colin turnbull
Excellent service from Sharon - knowledgeable and very helpful. Had lots of time for the customer. We had to return with queries and met Dan - could not be faulted. Super helpful, resolved our problems. Recommend this store. Far, far better than others. Congtrats to both Sharon and Dan for excellent service.
