March 2024 by Julie Ryland
Reception staff helpful. Room was clean.Breakfast a let down nothing like advertised,asked for a poached egg so small could of been a duck egg also mushrooms where from a tin not fresh.Sausages warm & a member of staff rude to the guest when asking for something,she said its Mother's day extra busy... Ive heard Bournemouth is better so maybe not all like this one.
March 2024 by MisterZam
I unfortunately also had mould in the room.
February 2024 by Byron Derby
Very convenient location... staff were friendly, professional and courteous... Beefeater food and welcome was great...Unfortunately the room had black mould hidden behind the beds and curtains making the stay very uncomfortable and the overall cleanliness did not meet the usual Premier Inn standard.... Again the staff in the morning were great and asked that I let Premier Inn corporate know... I did.... and for the first time in many, many years of staying with Premier Inn I reported the issues in the hope it would help them address them.....Instead of offering assurances that they would correct the problems, they were dismissive, condescending and inferred I was the problem. So sad...but NEVER again. Customer loyalty is crucial, but customer service by the corporate owners was lamentable.
January 2024 by Harry Handover
We stay here a lot.very nice .
December 2023 by Ian Simmons
What a fantastic place to stay frist time visit and we where made very welcome on our arrival check in was easy the room was very comfortable and spacious and quiet as well the smugglers haunt next door was great to food excellent and service was good to June the waitress in the morning couldn't do enough for us What cracking combination defo will be going backRooms: Very impressive and comfortableFood & drinks: Food was good service excellent staff very friendly. Made our stay very enjoyable
December 2023 by Skinny Dave
Lovely staff, comfy rooms, clean and tidy. Lovely night's sleep, thank you.
November 2023 by Jill Abel
Great location, very quiet and staff very helpful.Rooms: Bath to high for us oldies to step into. Without prompting staff changed our from from upstairs to downstairs as I didn't realise there wasn't a lift.No WiFi, staff said hasn't worked for ages.Bed lovely and comfortable with cosy duvet. No complaints.
November 2023 by Steve Richards
Said one night not a very good sleep but didn't do anything about it except say the culprits have gone..so what, something for the quarenteed goodnights sleep wasn't done.
November 2023 by Sean Gillett
Very clean , great staff , good parking , next door beef eater was perfect for breakfast aswell . Will stay there again anytime ??
October 2023 by Brian Freeman
Great hotel, food in the pub was also well executed . Sadly let down by no air-conditioning and a window that opens ~5cm. Sleep was nigh on impossible on an unseasonably warm week. I wouldn't book again in the Summer but definitely over the winter months.
October 2023 by MARILYN Montgomery (Maz)
Single bed was ok not brilliant.Location was quietPlentiful coffee/tea facilities.Shower was very
October 2023 by Steve Hopper
Clean, comfortable and modern. Excellent breakfast. Quiet, despite being close to the main road.Nearby activities: Close to Bournemouth. The pub next door supplies breakfast. Very close to Macdonalds, Sainsburys, Lidl. Ideal if you are on a budget.
September 2023 by Chris Cadman
Convenient for airport.We had an early flight, & had noisy people above us.which kept us awake.Night staff not helpful to deal with this.very disappointed.
September 2023 by Brett Jones
Nice place, nice staff, good local convenientces, only let down was no aircon in the rooms.
September 2023 by kazzie Standing
Stayed for 2 nights to explore the New forest area. Rooms were clean and comfy, staff really friendly. We didn't eat here so can't comment on that. This is a small Premier Inn. Small carpark but we never had issues parking. Beefeater, sainsbury's and mcdonald's in close proximity which is handy. Would stay again but maybe not in summer as other people have said, no AC so the room gets hot, a fan is provided but they are not very powerful and for safety the windows don't open all the way.
