November 2023 by Hire & Leisure Manager
The team are fantastic, always very helpful. Liam was great during my last visit, sorting out a click & collect order return & refund.
September 2023 by Sadia Tabassum
Really good service. The staff's are so helpful and the price is so affordable.
September 2023 by Paul Brown
Great friendly staff but all I can say it's disappointing when they don't have much of there own brand in of cat food of its so popular they should stock more. #catsbistrorange its not only this store alot of them in the area
September 2023 by Carl Symmons
We have been several times recently . Every single team member has been absolutely excellent. Great help advise and service can't fault it.
August 2023 by Mrs M
Called into this store while on holiday, the gentleman that served us was extremely helpful, knowledgeable, and spent time with us when choosing the right harness, collar, and lead for our Cavachon ?Pepe?He is truly an asset to your company. The girl at the till said his name was Matt.Thank youMrs Mason Oxfordshire
August 2023 by Nigel
Not good I've had four guinea pigs and within a couple of weeks all died the one at limo lymington survived something wrong somewhere and have that they could have had health problems when I can afford it will buy a trio at lymington.
August 2023 by Michael Elliott
Really friendly, knowledge staff. Sometimes, stock levels are poor for the things I want, and when I check with other PaH stores for these same items, they are also having issues. So it must be a depot/region issue rather than a problem with this individual store.Shame that the staff can't advise when the items are coming in. They can only say when the next delivery is due and that the item might be on it.Stock issues aside, the staff in this store are super friendly and clearly have a love of animals too themselves. Oh, and of course seeing the small animals in store is always a bonus. They are well looked after. Would definitely recommend this store
August 2023 by Jane Scanlan
They're always so friendly and helpful, I'm normally on my own and bulk buying someone always offers to help take the shopping to the car with me.
August 2023 by Elaine Bunce
Very helpful and pleasant assistants .Nice shop good supply of items i need
July 2023 by giles viney
Dog nail clipping... Very efficient and so quick. Walk-in service.
July 2023 by Donna Couderc
Lovely staff, very helpful, lovely & clean
July 2023 by Sarah Holleran
After having previous good encounters at The Groom Room with my previous dog and puppy grooms they have just done the most horrific cut on my beautiful labradoodle. It was his first cut and I had kept him with long hair. I made it very clear to the groomer I DID NOT want it too short and was worried about the length.She showed me a picture but how can you really tell from a picture what the length is they are experienced and when you have a customer saying not too short they should take notice
He only had a couple of matts as I had regularly brushed him.
On picking him up I was in shocked they shaved him so short he is completely smooth and the back of this legs and rear area are completely bald. They nicked his testicle which has since been checked by vet. Plus his ear and the inside of his leg. I could keep going with so many things that are bad about this groom.
My dog is nervous and since going through this ordeal is traumatised he is has lost his bouncy playful character he just lies in the corner scared. I will be emailing the head office with before and after photographs
I trusted them to look after my dog and return him happy with a nice fairly short coat. I am devastated ?
May 2023 by Christopher Stewart
Kept cancelling appointments even though they have a deposit.
Further to this review I called into the store to see what the issue was. They were unprofessional, rude, told me I didn't have a deposit on file even though I did,and then because I spoke up for myself I was told I couldn't book my dogs in.
What an absolute shambles of a booking system and unprofessional staff. I have also emailed their head office to complain and it is no wonder they didn't have any dogs being groomed in there.
May 2023 by Nhla Nhla
Congratulations to me, and all thanks to Mrs. Anita Ephraim never stop doing miracle's. I was so shocked and amazed the very moment I received my second profit in my Bank account this is wonderful. indeed good work deserve great recommendation, after my first profit I had to reinvest my $1000 in her company, which after 6 working days I got my second profits of $9,200, I'm very excited, may God continue to Bless you. Anybody in search of a professional and trustworthy forex expert do not hesitate to contact Mrs. Anita Ephraim via:
WhatsApp:+1 224 208 8320
E-mail:
[email protected]April 2023 by Yvonne Harrrod
Extremely helpful staff ( Aiden ). Explained everything I required for my future purchase ( Syrian Hamster) ., also apart from the Hamster, they deliver to your door. Brilliant service.