March 2024 by Shaun Rimell
Great dentist, amazing staff and amazing service. Recommended dentist!
March 2024 by Holly harris
Great dental practice and friendly staff
December 2023 by Colin Barter
Needed to change my appointment as I had to go into hospital ASAP and they managed to sort out an appointment that day to replace a lost filling.
November 2023 by JA91
I had to cancel my two previous appointments due to testing positive for covid then flu. Both contagious so did not want to pass this onto anyone else. Today I called to rebook my appointment and was told it had to be passed onto the practice manager as I had previously cancelled my appointments and that the practice manager may decide to to deregister me from the practice. The receptionist was very blunt and unsympathetic even after I explained the reasons why I had previously cancelled.This practice has made a habit of cancelling my appointments over the years without informing me and cancelled my childrens appointments without informing me and that seems to be ok with them but when I cancel for a genuine reason and have the decency to let them know they consider deregistering me which is disgusting.I have emailed the practice complaining about this poor treatment and I am awaiting a response.If you want a dental practice that informs you when they need to change or cancel your appointment and not have the fear of being deregistered when you have to cancel appointments due to genuine illness then I would avoid this place by a country mile.In reply to my dentist response. I can confirm this is for the correct practice. My name is Jamie Preston. No mistake made here. I shall look forward to hearing from the practice manager.
October 2023 by Ellen Bettis
Excellent service, lovely dentist, polite staff, nothing to much trouble, highly recommend
October 2023 by Pat & Dave Munday
Would not hesitate to recommend this Practice - always a painless process, from the friendly, welcoming receptionists to Ivan, our excellent Dentist & his assistant
October 2023 by Susan anderson
Awful, suffer from anxiety and depression, took a lot for me to even get to a dentist, was told that i would need to have all my teeth removed and it was my fault for not going sooner, wrote out prescription for antibiotics and sent away, was extremely distraught, has sent my fear of dentists sky high
August 2023 by Blindfaith
I wrote a long and honest review about 3 years ago but I see its been removed! I suppose because it was not a good one! , I went there for a long time and couldn't fault them, and was very happy ,until my last visit whereupon the wrong tooth was extracted, I didn't realize until I had got home as with the numbness etc. I immediately phoned them, in shock about it but I was met with denials and closed ranks, I was devastated and and upset as it was a tooth near the front of my mouth all they said was ifI'd like to come back they'd take the bad one out for no charges but I'd have to pay for the one they'd taken before! This happened to me and I am still upset by it today ,I did get the bad tooth removed soon after at another dentist, and now have a large gap where two teeth where . so I'm putting this review up again, they don't deserve the star's they have. And to think I thought they would say sorry in the beginning,,, I could have worked with that,
August 2023 by Amanda Burrows
Went to this dentist with a broken tooth exposing root canal treatment i had, I was sure I had an infection.he wasn't interested just said he could rebuild tooth and crown it.i went for second opinion at private dentist , they said tooth was badly infected and if he had crowned it my face would have swollen up within hours.i tried to get antibiotics but dentist was on holiday for two was , told to call 111. I do not trust this dentist .Will never go there again.
April 2023 by Jane Folland
Absolutely appalling treatment for my 81 mother with dementia. The dentist left her with something sharp behind her tooth. After 2 hours we took her back there as her tongue was swollen and bleeding. We were told there was noone to see her as the Dentist had gone on holiday but we could go to the Pharmacy and buy something to file the sharpness away. Unbelievable!Whilst leaving with a confused, distressed and in pain mum the receptionist sarcastically said "bye enjoy the rest of your day" Utter disbelief. As we didnt know what to do we went to our GP. The waiting room was full and everyone saw Mum upset and heard our story about our diabolical treatment. Several people said ...My Dentist....never go there! Says it all. They advised a Dentist in Highcliffe and honestly we could not have been treated any kinder. They were so caring and lovely and after seeing mum's distress saw her immediately. Thank goodness for kind compassionate people!
April 2023 by Lee Burden
Went as an emergency and was prescribed antibiotics for absys, 3 days later I am sick and diarrhoea after 2 days of symptons called 111 spoken to them and paramedic then finally my Dr. May have sepsis. Dr. Told me to Call back dentist as requested by my Dr. As they made prescriptions Spoke to staff at mydentist and explained all that i was told. calling with a serious problem and did not resolve any issues. I then asked to speak to the manager to resolve my problems and possible very ill health. He told me she will ring me when she gets in. End of conversation. Didn't take contact details. For a patient they prescribed medication who now has possible sepsis.
April 2023 by Timothy Atkins
I have had Ivan Kosev Dentist for a number of years and found him patient and informative regarding checkups, scale and polishes, xrays and fillings.
February 2023 by shannon white
Great, had a lovely time at this dentistSorted all my needs thank you ??
December 2022 by Angela Colebrook
Absolutely a joke dentist been let down so many time in the last 2 years I've had to have a bridge re done 3 times, receptionist are rude and inconsiderate and managermant ate no better everWouldn't recommend!!!
August 2022 by Chris Robertson
Today I had my first appointment with Louisa Hampton..hygienist. what a lovely lady. Immediately put me at ease , explained what she would do & what else I need to do. Thoroughly recommend her.
