January 2024 by hazel Sullivan
Had what I wanted and easy to pay
July 2023 by molly molly
Being a food hall only I thought it would be bigger than it was. Very tight to get round. Very noisy air conditioning too so hard to hear the person I was with. But then I would rather that than be too hot in there - but why does it have to be so noisy - can't you use what other stores use?But the big issue is the car park! I only went to this store rather than Castlepoint as the signage gives the impression if you spend over £10 you get reimbursed. But that is misleading as M&S do not refund you anything! That is pretty poor! They said it's because they don't own the car park. If there is a M&S with an entrance right into the car park that certainly looks like they own it and anyway what does it matter whether they own it or not - they could still reimburse you a £1 gesture. Especially if you spend alot in there. There prices are high enough!!! Waitrose up the road doesn't own their car park but they still give you a refund off your shop. No respect for your customers then M&S. Won't be back as I think that is a terrible policy!
June 2023 by Paul Kader
Sadly we couldn't find what we needed, so we drove to Sainsburys.
March 2023 by Kenny H
There is always a queue for the till. If they're are not going to have staff manning the tills then they should have more self service tills ??
March 2023 by Terry Walker
On Sunday 26th the M&S employee collecting the trolleys allowed one to hit my car damaging the passenger door removing a chunk of paint to the metalUnaware i was in the car the employee made off with the trolleysI accompanied him inside where i spoke with Michael Gargarowho gave me the customer services team emailVictoria Johnson from the executive team emailed stating she was unable to be of any assistance stating a company called FMG would be in touch in due courseThree days later and nobody has contacted me stating how they are going to resolve thisAppalling
October 2022 by Jas
Would be useful if staff had a vague idea of how to redeem the parking voucher for the car park next to the store and even if they can?t accept it, could offer some advise on how to redeem it. Standard m and s if a little busy with tight isles.
June 2022 by Angela Jones (Angie)
Well, I actually work here, so I was shopping just b4 my shift. I do love shopping here though. It's a lovely, clean store with lovely food etc.
February 2022 by Kensy Skye
Extremely friendly & helpful staff! Sadly a lot of the products/produce have very short shelf life.
July 2021 by Colin Paul
This is a great smaller shop, but it has a good range of food. Council car park to the rear giving easy access to the town and front entrance to the store.
July 2021 by Alison Millyard
There were no staff on the door to monitor how many customers were entering. Once inside it was too busy and absolutely no social distancing amongst the shoppers. Even though the shop was well stocked and the staff were pleasant, we wouldn't feel safe enough to return.
March 2021 by Angela Rye
Thank you to all the lovely staff in Marks & Spencer Christchurch. This is my local M&S and the store is brilliant. Well managed especially during Covid-19. Food pretty much well stocked and good range. Great for picking up parcel orders. Thank you again and keep up the good work. You are much appreciated!!!!!
July 2020 by Sue Rigden
An enormous thank you to all staff for the brilliant way you organised the "over 70's shopping hour' yesterday morning - you were all great.Try to keep safe yourselves, thank you
July 2020 by Judith Whittaker
This is a Simply Food on Christchurch High Street. The store has lots of parking behind it; with reimbursement of parking charges if shopping in the store. Staff are excellent and efficient. For its size the store sells most of the items found in much larger stores. The store can get very busy and quite difficult to shop in as the aisles are narrow. It is possible to be dropped off/ picked up outside the High Street entrance
July 2020 by Tracie Webb
I've started shopping here since the pandemic as I now do my parents' shopping for them and this is where they normally shop. It is clean, well stocked and the staff are lovely. I'm really impressed!
July 2020 by Matthew Snowdon
Usually well stocked although it's a popular store and can be quite busy. Never had a bad experience in here.
