November 2023 by Jacqueline Barr
Very impressed with the service from the staff at this branch. Very friendly and chatty looking after a female in the health and social sector ? car sorted ?
October 2023 by charlotte robinson
I made the error of putting of anti theft valve caps on my wheels which corroded and Kwik Fit were fantastic and quickly booked in my car to remove and fit new valves, so reasonable and massively helpful - thank you so much, you?re an excellent team ?
October 2023 by John Grantham
Three members of staff in reception chatting to each other and on the the phone without acknowledging my arrival at all -no greeting or eye contact - for so long that I decided to go to Autocentre on Stony Lane instead - all good there ?
October 2023 by Rebecca Clark
I used the Kwik Fit app to identify what tyres are available as I needed my two front tyres replacing. I took it to my local Kwik fit and showed them the budget tyre 215/50 at £63.50 per tyre, I asked for these tyres for my car. They said they would have to order them in, which was not a problem. I took my car back the next day, picked it up in the evening, sat down in reception where they said my bill was £360.00. I was absolutely shocked as I committed to pay £127.00 for two tyres. I asked for a break down of the price, they said it was for 2 tyres and wheel alignment. I did NOT ask for anything other than tyres, I said I was absolutely not paying for wheel alignment as I did not commit to this prior. They took this off the bill, and it still came over to over £200.00. I challenged this again and they said my tyres were £102.00 each. This was because the Kwik Fit app allegedly told me the incorrect tyres, so they had to use different tyres. Nobody called me to advise me this, nor that there would be an additional financial implication. There was also a charge for the fitting, which was not declared before hand. I am absolutely disgusted with the way this situation was handled. They added hidden costs without telling me, and used a more expensive tyre, and fitted it, without my consent. I believe this experience was because I was a woman, and the men in the garage took advantage of me, and were sexist towards me. I will NEVER go to Kwik Fit again, nor recommend to anyone, and specifically warn women against this garage as they clearly pray on lone young women.
October 2023 by Dan Butler
Always very friendly helpful and honest... top service would highly recommend!
August 2023 by Sam
AVOID!!!! I took my immaculate 18 plate BMW to Kwik fit in Christchurch. As soon as I walked in I asked to be called when my MOT was done, I got a blunt reply of 'if i remember'. When I returned without prior warning or advice on how to rectify, I was given a piece of paper with 4 majors on it and a FAIL!!! 3 of these to do with my headlights, with a minor adjustment under the bonnet and a reconnected headlight adjuster (at no cost, from elsewhere) I have just had a retest at a very local more reputable company and the car has passed without a single advisory!! I wish I had read the other reviews saying that they appear to either make things up/don't know what they are doing with certain vehicles. Being female and 7 months pregnant, there is a stigma around car garages trying their luck and unfortunately they are playing a part towards this. I have never received such terrible service!
August 2023 by Tracey Greengo
Very helpful and professional service from Brad, thank you.
July 2023 by Bosh
SUNDAY - THEY'RE OPEN ON A SUNDAY !!!!Absolute life saver today! Changed tyres for my friends car and both guys confirmed they have the tyre and they did amazing job! Thank you!
July 2023 by Elaine Andrews
This is the first time I went to KwikFit for my mot the men were all very polite and knowledgeable gave me a call when finished great price will be back for any work needed in the future I would have no problem?s recommending them great guys thanks
July 2023 by Richard Byron
So quick helpful and professional, best price thanks to David and the team
June 2023 by Vicki Wilson
My window wouldn?t go up and the guys there had a look at it and fixed it straight away absolutely amazing such good service and really friendly staff. Thank you would highly recommend. ?
June 2023 by Don Hastings
Chalk and CheeseA big problem in Dorset this year has been pot holes. I hit a pot hole in February in my company van and took out the front passenger tyre, denting the wheel.The company normally uses another service provider and after 3 unsuccessful visits to the other service provider (they don't supply wheels, they had the wrong tyre size, they were short staffed, etc), the tyre and wheel were still not sorted, After 3 months, I insisted my company sort the issue out.Our fleet division booked the van in to Kwik Fit Somerford Road and what a difference. The staff were friendly, efficient and very professional. They did a full safety check on all the tyres and replaced 4 tyres. They had the facilities to repair the wheel and sorted out the wheel alignment. It's like driving new van now. Great staff, great service and I have recommended to my company that they use Kwik Fit in the future.
April 2023 by Paul simmons
Tried the new centre a couple of times now and both times found the staff very helpfull and happy to explain work that needed to be done and solutions I did also use them at there old site in airfield way and again very helpful especially found Mike the mot guy and Dave the manager very helpfull
April 2023 by Alex Leustean
Disgusting service ,go for Mot ,and come with stupid things . Not recommended at all . Not recomaded for no one , a lot of rasism here
February 2023 by Kurt Griffiths
Have definitely been looked after as a customer. Had our Mercedes E320 Sport put in and failed the MOT. After a oil flush with non solvent based fluids and good quality oil the car passed the emissions with flying colours and passed 2 days after the first MOT. The car also is more responsive and sounds healthier. The manager along with their colleague definitely were helpful and I would highly recommend from my personal experience here. Pricing was also reasonable!
