December 2023 by Guy Henry
I visited this store in Christchurch to collect an item but also bought several further products - the staff, notably Johnny, Sky and Katie, were so helpful, knowledgeable and friendly. They went out of their way to give me every assistance and I thank them for doing so in such a polite and cheerful way. I don't always think of Currys as having hugely friendly staff but now I'd say if you want to shop at Currys - go to Christchurch!
December 2023 by Sylva Hanzlik
Editing my post from year ago ......Still Delivery issues over Christmas, but Jo in phones was a joy to chat with!Very kind and helpful.....he is helping out in this store only. Be quick to chat to him about your phone needs before he heads back to Uni ?????
September 2023 by yahyajammeh
Went with purpose of buying a laptop. Quiet day. Loads of staff free. When there's lots of choice/different spec customers need more help than ' have a look and see what you like' . With that level of service why would I come to a shop rather than buying online????
August 2023 by Michael Yates
I was really disappointed with the service I received.We found the item we wanted. Spoke to a member of staff to confirm they price match as it was cheaper with AO,After they spoke to a manager, they agreed they could.We went through the whole process of the purchase up to the point of paying, This is where it started to go wrong. They charged the full price plus added £35 for delivery. When I questioned it, I was told I'll need to speak with another manager.Who came along? They did their checks and said they can't price match due to the items being different.(They were not),So after a bit of searching, I showed the manager the items, in fact, are the same, which they finally agreed to and reduced the price.However, they still wanted to charge £35 for delivery. I said no thanks, I can collect it. I was told that was not possible, and the delivery charge is my only option. To which I said no thanks, cancel the order because it's cheaper from AO.The manager replied in a sarcastic manner. "Whatever, bruh?"So I walked out.What should have been a simple task turned into a 45-minute debate, leaving a frustrated potential customer.I ordered online with AO, no problem. Cheaper, better service and no sarcastic employees.
August 2023 by Karl Foreman
It takes a while to get assistance here, staff happy to stand around by the entrance.As a creator, I know what I need for work and some pc knowledge is lacking here and advised for low end models or just look at what they have on display.Stock availability to take away is low on the higher spec products.Cheap laptop not a problem.
August 2023 by Dan Burns
Several staff milling about but seems to be only one that knows what they're talking about.I waited 10 minutes for service and then gave up!Maybe one day Currys will realise that prompt service really matters!Buy on-line, get rid of this shop and put poor customers expecting a good service out of their misery ??
August 2023 by ? dvnne
They know their stuff there but that doesn't change the fact that this guy kept hitting on my sister and making her really uncomfortable to the point she didn't wanna return alone so Ima have to give them one star. We just want you to do your job.
August 2023 by Kawasaki
Staff friendly, helpful and my order taken and paid . In and out within 12 min and now awaiting arrival of my order on store.
August 2023 by Jenny Sanger
Blumming awful! Shrill alarms going off in the shop, you have to find someone to help. Told I can't return something if i don't like it but I can if I order on line and can get it there n then.So we did that... turns out you then have to wait for it to be delivered from baisingstoke even though there's one sat on the shelf looking at you.I went back and forth 3 times, not living near the shop only to end up having to cancel the order and now wait for a refund. Absolute joke of a shop. A total waste of hours of my life this morning , not to mention a migraine from.the stress abd the shrill alarm constantly going off.
July 2023 by Cheryl Clarke
We went in looking for a new fridge freezer & possibly a dishwasher. Now I'm the first to admit that I hate sales staff who pounce the minute you walk in, but after 15 minutes, it would have been nice to see someone who worked for the store. Needless to say we went elsewhere
June 2023 by Richard Quinn
Walked in to purchase a pair of headphones with a £150 budget. Asked to test a pair of on display headphones but was told they don?t work - the sales people had absolutely no intention to find a pair which did work. So after having to ask if they had any other recommendations, the sales person proceeded to recommend a pair £100 over budget and after telling him they were over budget, he commented ?unlikely to find a decent pair for that amount? he walked off to rejoin a conversation with his unhelpful colleagues. Not surprising stores like this struggle to stay in business with employees like this.
June 2023 by Kia Nia
I went inside the currys in Christchurch and it was one of the most awful experiences ever ! These people are so racist. I have never seen it that blatant before. They literally went and assisted people who came in after me. I asked one of the rep for some help in purchasing an item and he said he'll send over his colleague. Me and my husband stand there. No one came. Yet he was there doing nothing. After deciding not to wait any longer that same guy watched us walked out the store with saying a thing. While he stand there DOING NOTHING.. Its bad ! Very bad especially as a tourist that's just visiting this country ! You would have thought English people customer service would be top tear. They are so rude !!!.
June 2023 by Jane Short
Extensive range of TV'S on display! Tad overwhelming and so we sought help from one of the available staff. Very helpful and knowledgeable . Had to come away and think about it all as who knew that TVs nowadays were so extensive!! Despite the fact that they are on average only supposed to work for five years!! Amazingly awful given the state of the planet!!!! Environmentally TV manufacturers need to get their act together!!
June 2023 by Tony Taylor
Went to purchase large Bosch fridge freezer, sadly no stock, so asked when it would be back in stock and went back 3 times to purchase. Decided to contact Bosch directly, the reason there was no stock?it because it had been DISCONTINUED 6 months ago. When we asked if we could buy the display model that had a small dent in it, the manager arrived and offered a 2% discount?yes that?s £15 off a £700 item that had been in the shop for over a year that is now discontinued. Rude, arrogant and patronizing manager who?s attitude stinks. Buy locally from Euronics, friendly staff who know their products and will take the time to assist you.
June 2023 by Stefan Koch
First person we spoke to was very friendly and helpful but then passed us to a colleague who was very indifferent and unfriendly and didn't seem to care. We left and bought what we needed somewhere else.
