March 2024 by Porcia White
Recently visited this garage with my husbands Audi estate. First occasion we booked in work to be started on the Monday for the heating matrix to be replaced, by Tuesday they only started to look at the car.A week later the car was overheating, returned the car on monday morning and was advised the water pump and cam belt needed replacing. Confirmed we were happy for the work to go ahead, by Friday we'd no confirmation on when the car would be finished. After leaving a voicemail and not receiving a response my husband visited the workshop to find the receptionist scrolling through her phone and told him 'if you can't get hold of us leave a voicemail'. She then advised the car would be ready Monday. The car was finally ready on Tuesday. If we'd been told originally the car would take over a week it's understandable but we even emailed to no response.I wouldn't have left a review, but since getting the car back we've found a loose connection on the expansion tank which caused coolant to leak everywhere and we've had to check the connections as the car was losing coolant. We won't return the car as have no confidence the work will be done correctly or that we'll be told when it'll be completed by. We won't use this garage again.
March 2024 by James Brown
These people are Thieves and Robbers! They will do ANYTHING just to get your money. I recently had a run in with them and they are Modern Day Hustlers this is a COWBOY Business! Stay Away!!! Trust me.
March 2024 by Yung Tune
I wouldn't even give this company 1 star if I had a choice! The Service was terrible, I called about getting a diagnosis on my VW and they never quoted me a price over the phone just told me to drop my car off. After a few hours later I returned to collect my car and I had been hit with a £120.00 charge I was totally never made aware of. Very rude, intimidating people nasty and disgusting behaviour. They would not allow me to leave with my car! I would recommend you stay very far from this cowboy business!
November 2023 by Alan Todd
First time using this company,great service cheaper & quicker than poole audi,i payed less than i was quoted,highly recommend.
September 2023 by William Hobbs
Excellent service and good value. Good for scheduled servicing and MOT. I had an electrical problem and this was correctly diagnosed as rodent damage to cables near the battery. The damaged cables were repaired and the electrics have been restored to good operation. Significantly cheaper than franchised dealer.Services: Electrical repair
August 2023 by Vadim Deli
Solid service. These guys are knowledgeable and professional. I will definitely come back with my AudiService: Auto engine diagnostic
March 2023 by Brian Share
11 hours agoNEWThis Garage is the Business they are efficient, helpful and knowledgeable. I am really impressed, a Garage you can trust. 10 out of 10...Highly Recommend!
November 2022 by Wesley Egan
Really professional shop just had my TT in with the team for several issues the guys have done a fantastic job with it. Thank you.
August 2022 by Danielle Newman
I have used this garage now for many years and always found them honest and reliable. They keep you informed of costs etc and work done. They are not the cheapest in town but they do know there stuff when it comes to the Volkswagen brand vehicles. Would recommend always.Services: Electrical repair
August 2022 by tanja mainzinger
Having just moved into the area i was looking for a trustworthy garage. I had a problem with my DSG gearbox which other garages were unable to fix. These guys kept me up to date at all times, they found a software fix and its all sorted now. Would definitely use them again and recommend them.Service: Auto engine diagnostic
August 2022 by Megan Newman
Had to book my Audi in with this company the other week as the main dealers were too expensive. The cost was a lot less than i had been quoted elsewhere. I asked them to also check out an annoying knocking noise as well. It turned out i had been driving around for ages with a broken spring. They kept me updated and gave me a courtesy car when the parts had to be ordered for the next day. Thankyou for helping me out Advanced Autos.Services: Air & cabin filter replacement
July 2022 by Rupert Cardash
AVOID AT ALL COSTS! I have never taken the time time to write a review but I was so disappointed with this company I thought I would.My car (VW golf R) was towed to here after the gear box failed. They took two weeks to come back to me with a quote to fix. approx £6k + Labour.In the mean time I had have had other multiple quotes for a reconditioned gearbox ranging from £2.5k -£3.5k inclusive of labour.I acknowledge that the two quotes are not like for like. One for a new gear box and the other for a reconditioned one. My grievance is, I was categorically told by this company that it was not possible to fit a recondition gearbox and a new one is the only option.A very disingenuous way of doing business. It is obvious me it was presented in this way as the car is not drivable and my only option was to have the work done with them.To add insult to injury, they would not release the car (as agreed) to be towed to my chosen company until i had paid their 'release fee' (ransom) £120.Service: Transmission repair
July 2022 by Kelvin Smith (Smithy)
Ripped me off good and proper. Went to a more trusted garage and had the job done properly. Would never use again
April 2022 by Joe Lowenstein
I have used this place 3 times now (3 different vehicles) and each time they have been unable to find the reason for the faults. Therefore I am down money £85 plus vat with no answers. Will not use again I?m afraid.Service: Electrical
January 2022 by Rod Andrews
Disappointed, got me booked in quick for diagnostics I'll give them that ..... £85 + vatWanted £309 for an intercooler .....I got one for £120.(They should give you the opportunity to choose what one you want as there are oe and aft mrk available).Wanted similar money for 2 sensors I needed .Little bit annoyed tbh as felt I was getting robbed.So only 2 stars from me .Done the job myself the end as they were to busy.
