January 2024 by England Life
I love coffee, but the coffee quality not really good
January 2024 by Simon Ward
Lovely local theatre, however, falls short on hospitality. The bar areas are less than welcoming, the choice if confectionery is limited and the interval ice cream extremely poor quality. Its a shame as there are a number of local excellent ice cream producers in the local area of much higher quality.
December 2023 by Anna Wach
Good selection of books and board games. We have compared prices to amazon and we found out that they are the same, worth a visit and just having a nosey ?
December 2023 by Elizabeth Wax
We spent over £40 as we were in the coffee shop a long time .I asked for a second tea bag as the English tea was really weak .I am amazed that she wanted to charge again and under no circumstances would she give me one new tea bag .Amazing.A real rip off for loyalty .BAD CUSTOMER SERVICE
December 2023 by Lydia Smith
Lovely waterstones, great staff and a lovely cafe upstairs. Feels lile a small, proper bookstore <3
December 2023 by Philip Jones
Great bookstore. What was a surprise was the coffee shop on the first floor. Great coffee, cakes and friendly staff who, unlike a lot of establishments we visit, clearly take pride in their work. Thank you.
December 2023 by Shannon Campbell
Lovely big store with 3 floors. Cafe is on the top floor and the cafe staff are so happy and bubbly which makes a cuppa worth while. The ground floor and basement level are full of books. Such a great selection and carefully laid out. Staff are so friendly and helpful and have recommended many a good book to me. Very knowledgeable and friendly
December 2023 by Fio M
Lovely Cafe upstairs, relaxing reading nook and sofa downstairs and every book you can think of. Did i mention the LOVELY staff? Whats not to love!
December 2023 by clappersox
Nothing not to like about Waterstones. The Bournemouth branch has a cafe, which is nice, but a little under staffed. Tea was nice, but not loose leafed as claimed on the sign outside.
December 2023 by Lala Bee
Great service here. Very helpful and thorough in helping me to search for what I was after.Young chap with glasses very polite and helpful, so thank you.
November 2023 by Jo B
Lovely bookshop. Could have browsed for ages in here. Nicely laid out store, making it easy to locate genres . Nice staff too.
November 2023 by Mario
The lovely young girl that works here helped me to buy a couple of books. Excellent customer service, both in terms of recommendations and treatment.
November 2023 by El Mc
This is supposed to be a book shop but has less titles than whsmiths and more pricey.. weird...
November 2023 by Kelly Mccauley
Such a nice atmosphere, and the range of books is just amazing! The staff have always been so friendly, and don't even get me started on their cafe!! Best cafe going, giving Costa and cafe Nero a run for their money !!! I know where I'd rather spend my money!!
November 2023 by louise goodenough
Always love going to waterstones, laid out very well,went in with two books in mind & found them straight away. The staff member in that day was lovely & came straight over to serve me. Will definitely be visiting again the next time I'm in Bournemouth.
