January 2024 by Jay Carter
Ordered goods online no problem, good prices. Went to collect, waited over 5 minutes before I was spoken to as dealing with another customer, by which time more customers arrived! Eventually buzzed for help. When I finally got there I was told I have to wait for someone to come and help!! Called back later to pick up with my phone order confirmation but oh no I couldn?t collect without ID! Really in this day and age no other store asks for ID - get up to date please, or you?ll loose custom!!
August 2022 by Brendon Burke
Great customer service from Emily. Good selection of goods at competitive prices.
July 2022 by Greg Murch
Always manage to find something in here
November 2021 by Ron Hobson
Excellent service with a smile. Quality products with great discounts giving value for money.
August 2021 by Marlene Gotch
A huge thank you to Dan at the Bournemouth branch of Robert Dyas. He went out of his way to help and when one of the items I wanted wasn?t in stock, he tracked down the item for me and reserved it at another branch.Thank you very much, Dan; this was service far beyond what I expected and very much appreciated.
July 2021 by Anna M
Always helpful so you can complete your home project!
July 2021 by Ken Collier
Good prices and stock
July 2021 by 37Jambo37
Very helpful and knowledgeable staff. I went in to buy one product - but came out with a better one.....and at a super price. Very pleased.
July 2021 by Lancelot
Always fun to shop here.Go in for one thing and usually leave with several other items ?
July 2021 by miroslawnaj ciesla
No more shopping at this store, the manager of this store should change jobs, very rude and unhelpful, complete waste of time shopping with them.
September 2020 by Duran Clayton
WHSmith sent us away, no one knew what they were doing. Went across to Robert Dyas. Very efficient and knowledgeable. Thanks to the great experience from Darius
September 2020 by Marcin Galadyk
Like always I'm went here just for Brita jar... and found lots of interesting things ... and my card said 'maybe a bit less' ???? Love this Store
July 2019 by Xamapola
Not surprised they don't let post reviews on their website. Nasty experience, I bought an 8x6 shed. To start one of the bags containing some pieces was soaking wet. The quality is the poorest I have ever seen in a shed, bended wooden, the whole shed is full of cracks, I am waiting for a strong wind to see the shed to fly away as it is so thin, weak and awful, the "window" is a piece of thin cheap plastic. The customer service is terrible, they will not deal with the problem as they are not the "factory", well I paid Robet Dyas so they will have to respond. I will be seeking advice from Citizens Advice about my consumer rights. Also the shed is described as Sturdy which means is misleading, I may involve Trading Standards as well. I advise everyone to avoid to buy anything from this people!!
June 2019 by LifeOnMars
Not surprised they don't let post reviews on their website. Nasty experience, I bought an 8x6 shed. To start one of the bags containing some pieces was soaking wet. The quality is the poorest I have ever seen in a shed, bended wooden, the whole shed is full of cracks, I am waiting for a strong wind to see the shed to fly away as it is so thin, weak and awful, the "window" is a piece of thin cheap plastic. The customer service is terrible, they will not deal with the problem as they are not the "factory", well I paid Robet Dyas so they will have to respond. I will be seeking advice from Citizens Advice about my consumer rights. Also the shed is described as Sturdy which means is misleading, I may involve Trading Standards as well. I advise everyone to avoid to buy anything from this people!!
July 2018 by Grumpy Hale
It's not the best priced in town.
