April 2023 by Tima Lordovskiy
I got a pair of converse there for my birthday. The person who helped me to choose them was so nice and friendly! They even gave me a student discount so the price was even better than online
October 2022 by Ryan
Very nice and friendly team, especially Tom. Great store
June 2022 by David Unsworth
Worth a Visit!!. The Manager Very Helpful. Thank You.
August 2021 by Jade Louise Pitts
Went in at peak time. Staff members were having a staff meeting in the middle of the shop.We physically couldn?t get to the other side of the shop because the staff members were enjoying their chat more than making money and business.Was planning on buying some Dr Martens, they lost a sale because of their rudeness. Would not recommend.
July 2021 by Lily Nguyen
There is false information about the opening hours on the website and google. I came here to return a pair of shoes and I was trying to go here on time, which is before 5.30pm according to what they showed on their website, but unfortunately, they close at 5. Besides me, there were other people trying to go to the store as well. So maybe next time, please update the time on your website, so it doesn?t waste people?s time.
July 2021 by David Morris
Awful customer service. After checking pre ordering I was told i would get a partial refund upon delivery. Even though I have this in an email, they are now going back on their word. Cheats and scammers
July 2021 by Ian Cowley
Order tracking is terrible, they failed to deliver my order, failed to communicate that to me and then applied a refund without communicating that. Pretty terrible online experience.
July 2021 by Mevlut Akay
I am giving 5 star rating for Vickky from another store she helped me a lot through tout the hard struggles thank you
July 2021 by Ashley Cave
We turned up at 5:05pm on Friday 4th June, and the doors were locked, despite the maps listing and website showing they are open until 5:30pm. We could see staff at the back of the store but they quickly left. Eventually we noticed a tiny sign at the bottom of the display with the "correct" times showing they close at 5pm, but in which case their official website and the maps listing should reflect this. We saw a dozen people also try to enter as it was not obvious they had closed.
July 2021 by Tünde Zsikó
I purchased a pair of boots using the click and collect service. When I arrived at the store, I followed the instructions and called the number, expecting someone to answer allowing me to collect my shoes.There was no answer, in fact I have been calling the number for the last 3 days and still have no answer. In total over the 3 working days, I have called the number more than 20 times and the phone has not been answered once.Clearly the instructions provided have not allowed me to collect my boots, which as you can imagine I'm not very happy about.Therefore tonight I decided to contact customer services using the live chat function, requesting that my boots are delivered to my address due to the inconvenience already caused. The only offer I received was to cancel my purchase. Quite frankly this is terrible service and not what I would expect from what I thought was a reputable company such as Office. Why would a company provide customer information, if they are not willing to carry out the instructions? To add insult to injury I now have to wait at least 5 working days before receiving my refund.I am not happy with this level of service and I won't be buying from you again.
August 2019 by HB C
I have to return a faulty pair ordered online to my local Bournemouth branch. The staff served me didn't apology or feel sorry at all for any inconvenience has occurred.
March 2019 by susan Montague
Didnt find what I was looking for but its a good shop.
February 2019 by Harriet
It's taken me 4 visits to office to get the correct fitting shoes, as all brands seem to come up different in length and width but it was worth the wait. My office boots were £70 to £40. Such good quality and comfort. Also bought some Nike's £85 down to 50. Very pleased
October 2018 by Steve Harty
Thought it was very good good edition to Bournemouth
September 2017 by Stuart Cresswell
Got some great Sale deals