July 2018 by Cheryl Block
Jose and Sapphire have been both very professional, friendly and very patient. They completed a very large and complex printing order fot my daughter's wedding from start to finish. Nothing was too much hassle and was all done with a smile and friendly banter. We definitely recommend and will use again. Thank you so much for your help
July 2018 by Sophie del-mastro
This is place is cheap, which is reflected by its appaulling customer service. Spent the last two days hunting for a fan after mine had broke. Was so relieved to find this place had one left, so called up and reserved it. When I turned up to collect I found out they sold it to someone else. Rather than own up to the issue the 'team leader' disappeared to the back of the store retrieve a fan that had clearly been returned.
I was then forced to watch the team leader and another member of staff toil to try n repair and sell me a faulty product! After 20 minutes of the this the Team Leader finally admitted the fan had been sold and is now out of stock whilst seeming completely unapologetic.
As I felt cheated by the whole experience I thought it prudent to contact their customer service department. Again this made for a disappointing experience, the team leader had contacted head office prior to my call and had delivered her own embellished version of events to offset any repercussions resulting from her dreadful customer service which the girl on the phone seemed completely disinterested in hearing my side of the story, for instance when I told her Iâ??d like to make a complaint, I got a snotty â??go on thenâ?¦.â?. Not once did they properly acknowledge their mistake or try to rectify the situation, preferring to ignore the issue compeletely.
By all means visit them for affordable prices. But do not put any faith in their staff.
April 2018 by Mike Forte
Excellent and friendly assistance from a young lady called Sapphire... I used the printing service which was quick and efficient. I will definitely use the service again...
March 2018 by Barbara Cooper
Just to thank this store for the undivided attention I received this morning. The store has a large supply of everything you would need for office/home. I want to personally thank Hannah who was SO very helpful. I am extremely grateful to her for her help and attention and sure that she went over and above her normal duties. Thank you. Would recommend this store. I personally had used Staples before and had not received such help and attention.
December 2017 by Gabor ..
I spent good 15 minutes in the store, looking for a simple clipboard.
Went through all the isles it was mid day and I seen maybe 2-3 customers.
No staff to ask for directions, all seemed "busy" chatting.
THE PRICES ARE ASTRONOMICAL!
Simple A3 clipboard more than 7 pounds... 2-3 pounds online or at Staples.
Binder clips more than 10 pounds for a pack of 50mm clips 2 pounds online
Take in consideration that you DRIVE to the place so it takes you time and money to get there so add good 3 pounds to whatever you buy
Good luck staying in business!
