March 2024 by Berys Birdfield
Poor customer service ..in fact non existent. Self service at it's worst.Products not clearly marked ...misleading labelling .Manager more interested in his phone call than anything directly customer related .I shan't return ..was about to spend £200 .
January 2024 by El Morrison
Very nice shop and a lovely staff! Thank you for a pleasant experience, I'll return ?
December 2023 by Richard Coe
50%off. Absolutely nonsense. Looked at the boots price was saying now only £89 pounds total rubbish there's no way would you pay £178 pounds thay were not even worth £89pounds. Stop treating coustermers like fools.
November 2023 by andrew pliskin
Good range
October 2023 by Shannon Booth
Lovely shop. Customer service a little poor. More interested in speaking to friends than serving customers
September 2023 by Duke Fernandez
This is the biggest Mountain Warehouse (MW) outlet in the UK, located in the Castlepoint shopping centre in Bournemouth... And I travelled 90 miles to visit this store. I have a few stuff from Mountain Warehouse and was hoping to improve the collection.Well I was not really satisfied, as it didn't offer anything new that their normal outlet does not. This store can become their flagship store, and the overall experience can be uplifted, instead what we get is bigger MW store with the same things for sale.The only plus side I felt is their inventory is better placed and there is a lot more place to move around for customers.I would like if their shoes are displayed in a better manner instead of keeping them in boxes and making the customer open all the boxes to check the colour.So people in and around Bournemouth can certainly visited this, others... You are not missing anything.
July 2023 by Paul Newman
I was looking for good quality waterproof and breathable jacket. They only have cheap versions which offer enough protection. This would be a waste of money for me.
April 2023 by L
Fabulous new store !Same lovely team always so helpful .A great retail experience, thank you ?
January 2023 by terry pitman
Lv the stores even better now it?s bigger
January 2023 by Alina Shandra
lack of staff ? we been waiting 30 minutes before I find someone to help us?
November 2022 by David Atkinson
Don't buy Peter Storm boots.I bought a pair less than 18 months ago, hardly wore them during the hot dry summer, wore them a few times last winter but already they are cracked and leaking, next journey for these boots will be to the dustbin. Waste of money.
November 2022 by Michael Peaty
Prices good, says it is closing down
October 2022 by Ian Dunkerly
Shop is relocating so shelves were not well stocked
October 2022 by Al Mc
Doesn't have too many good quality stuff and it's expensive
September 2022 by Iain Hamilton
They have a great range of products at some excellent prices. All good quality. Plus camping/hiking accessories.