December 2023 by El Morrison
Love it, it's like a toy store for adults, but better ?
October 2023 by Adelfa Hughes
I?ve had a wonderful experience shopping here! I was looking for a present for my friend?s birthday and with the help of a lovely staff called Faith I found the perfect present. As soon as I stepped inside the store she immediately offered help, showed me products and explained how to use them. She knew their products so well and she?s so lovely. I enjoyed talking to her ? I should also mention the smell inside store is calming and everyone was smiling and friendly. I?m a happy customer ?
October 2023 by Ollie Fellows
What an excellent shop! The management team are clearly doing an outstanding job, highlighted by the beautifully clean premises and delightful staff. Shut up and take my money!
October 2023 by Chelsea May
Was helped by willow, so helpful and knowledgeable I was shocked to find out she was a new addition to the team!! Will definitely be going in again soon to buy more bath bombs!!
September 2023 by win task
I have been recommended to go to Lush if around Bournemouth. Just realised while walking around so try to catch up. My bad luck as they were just closing the door. I heard about their products so wanna give it a try. Anyhow I missed my experience there but ordered it for delivery and found it very quality stuff. Hope to be there once when in Bournemouth again.
September 2023 by Toni Thorne
Went to lush today. Everyone is very nice and helpful. Some lady called Jessica who works there helped me today absolutely lovely and very helpful and kind. Deffinently recommend x
September 2023 by Phil Rogers
My wife and I went to lush today and hadn?t been in the Bournemouth one before, we were met with very helpful staff, we went in the first time and Maisie was very helpful with my wife when she was buying her products, we returned a couple of hours later due to the weather being horrible and the air show being a no air show! She remembered us from our earlier visit and struck up great conversation, she was incredibly helpful with me when I was deciding which fragrance/aftershave to choose, we appreciate great customer service like this and shall return. Many thanks.
August 2023 by Angie B
Been coming to the Bournemouth Lush on and off for about 11 years. It?s a good sized shop. The staff always are great and helpful. Always worth having a conversation with them, always been offered samples.
August 2023 by Camilla Knight
I was served by Nick. He was amazing, he had lots of knowledge about all the products and was very happy to spend time showing me everything.
August 2023 by Sekhmet
Very cheery and helpful lady on shift and plenty of stock. Wasn't busy either which is a plus. Great store!
August 2023 by Lia Paige
isabella AMAZING customer service super polite, and knew all about the products DEFINITELY WILL BE BACK! ALL STAFF so so so polite and helpful!!! LOVE LUSH!!
August 2023 by sophia
This was the most welcoming lush we've ever been in to, the staff were lovely and professional, all with smiling faces. One of the gentlemen compliment my hair and my boyfriends hat whilst we made our purchase which made the experience even nicer and it really made our day. I wish we asked for his name to compliment him personally but hopfully he sees our review.
July 2023 by Dominica Ruszkowska
Came in and was straight away greeted by a lovely lady, she was very helpful and recommended the best bath bombs with moisturising oils. The young lad at the till was also smiling and kind, good service well done!
July 2023 by Angela
Good products, very overly attentive staff, I've been to quite a few lush stores I know their products but the over the top hard sell attitude of some staff members is really off putting
July 2023 by Astronomica
I had the best experience I have ever had in any store ever today at this lush! The staff is the absolute sweetest! I have never walked away so happy from a store not only for the products I bought but because of the staff! To the staff that was helping me and my two friends whilst we were waiting for our other friend you absolutely made my day! And if it wasn?t for the fact that I live in a different country I would come by everyday just for the staff!All the love to the staff at this lush!From that Swedish Pink/Purple haired person!
