November 2023 by Patrick Heugh
Went in to deposit a cheque and was immediately helped by a friendly staff member.
October 2023 by Ros Hack
Visited the Branch today to sort out an urgent matter. Having phoned, the online banking service to try to resolve it an in person visit was necessary. Bournemouth was closed so Westbourne nearest to me. Dan, was most helpful and the matter resolved easily. Excellent customer service. Thank you.
February 2023 by Dane Pearson
A bank that cannot offer cash over £1,000. Imagine that. What's the point?
December 2022 by Maria del Pilar Molina Hernandez
good customer service
October 2022 by Blue
Been with them from the beginning, when they were Midland Bank. Things have changed over the years, but the service is still great. I do all my banking here, personal and business.
October 2022 by My Ipad
What do you call a bank that can?t take your money or give you any money? HSBC Westbourne, what?s the point, went there to get coins thought I was in the twilight zone, no staff, no counter, when I did find someone I was told to go to the Post Office didn?t think it was the banks that were pushing for the cashless society
August 2022 by Aquavit
Really bad bank,they don not give good support they suspended my account because I paid the bills,they made me loose half day of work to go on the branch to do not do anything im still woth the account suspended and they told were open again in 10 minutes and nothing I will close my account tomorrow
July 2022 by karen emery
Went to the Westbourne branch of HSBC today to bank some cash for the society I'm a member of, only to find you can't bank cash there (at least not coins)! They don't even have any counters there anymore. This is not mentioned anywhere obvious on their website and was a complete waste of a journey for me. I will now have to go in completely the opposite direction to Christchurch to do this banking. How do businesses bank cash these days? Not everything can be done with a card!
June 2022 by L10
Please save yourself a world of headache and don't use HSBC for anything they will destroy your business.
March 2022 by James F
ATM did not dispense the cash but charged my account. Staff were not even interested in logging the complaint or checking for future customers who may have the same problem. Why is it nothing in this country ever works?
November 2021 by James Fuller
ATM did not dispense the cash but charged my account. Staff were not even interested in logging the complaint or checking for future customers who may have the same problem. Why is it nothing in this country ever works?
November 2021 by James
ATM did not dispense the cash but charged my account. Staff were not even interested in logging the complaint or checking for future customers who may have the same problem. Why is it nothing in this country ever works?
November 2018 by neethu sam
Amazing support from Jackie Brookes, always goes above and beyond the call of duty to help customers . I am a regular account holder and Jackie has always helped us with any query. Wish all the very best!
July 2017 by ???? ??????
(Translated by Google) nice staff(Original)good staf
June 2017 by gg poulloin
Everything you want in a modern branch and all machines are easy to use and helpful staff
