November 2023 by Natasha Sokolova
Thank you for your customer oriented service and finding the best solution! Laura and Erin are the best )
August 2023 by Bilal Afzal
Worst experience with HSBC in general, not the branch. Have my account with them for 6 months with regular salary deposits and never negative on the credit but denied for credit card thrice while my other colleagues in the similar situation got accepted with NatWest. Definitely switching.
August 2023 by Manchukan Bunkham
I was very impressed with Mr. Ollie's service. He was really kind and enthusiastic. His answers were really clear and helpful. Thank you so much.
July 2023 by Kardelen Ipek
Setting up an online bank account for business is a nightmare!Staff is slow, rude and incompetent, + THEY CHARGE FOR MONEY WITHDRAWALS.I'll move my account shortly and will avoid here forever.
June 2023 by Glyn Davies
Always a smile from the girls at the front desk, and the counter staff especially sue she is the best
May 2023 by cbournemouth
Not been here before & do not plan to come back, waited 30 mins to resolve an online application I/d issue. It seems that the back office is now at the front & the bank is somewhere out the back. Car parking costs a bomb & the only other option is Christchurch as all former local branches have been closed.We went to Colchester recently, 6 staffed banks in the high street,the Co-Op bank had its own bus stop, a clean tidy place no graffiti, plenty of historic architecture, so unlike littered, graffitied, glass n concrete cess pit, locally known as BoMo.
February 2023 by Paul Wrigh
Excellent customer services at this branch.friendly professional staff.Also call centre fast and efficient.
January 2023 by Khurram S Choudhry
Excellent Customer services from Miss " Kaitia " sorry for , if your name spellings.She listen my case and then she called to dispute team which take more than 30 mints and after the call explained me all .5 star for you & your service .
December 2022 by Pie
Refused to serve me because they were closing in 40 minutes after being sent to this branch by another branch. And the problem I need solving is that my card was being rejected for multiple online payments despite my account always have surplus funds; which is entirely their fault and I was unable to get it sorted out online. They asked to book another time. The receptionist is nice, he tried. But the other staff didn?t even try to solve my problem. I have to work Monday to Friday, and I took a day off for it. It?s a waste of my time! They should hire more staff!
November 2022 by Pie Pie
Refused to serve me because they were closing in 40 minutes after being sent to this branch by another branch. And the problem I need solving is that my card was being rejected for multiple online payments despite my account always have surplus funds; which is entirely their fault and I was unable to get it sorted out online. They asked to book another time. The receptionist is nice, he tried. But the other staff didn?t even try to solve my problem. I have to work Monday to Friday, and I took a day off for it. It?s a waste of my time! They should hire more staff!
September 2022 by Top G
They take ages & the queue takes ages. Had to wait 20 mins to see the cashier
August 2022 by The Diva
I absolutely loved my experience there. In the beginning i was hesitating to open acvount there but thanks to Katia with her amazing help she was very professional and handled all my questions very well.
August 2022 by Swornim Raj Dhakal
does not pick up the call. does not give good customer service. what and who is it for ?
July 2022 by Sneha K
Great customer service! The staff is polite and very helpful.
July 2022 by harsh udeshi
Great staff and very helpful
