January 2024 by Mick Woodall
You know what you're going to get. Not cheap but a good burger.
December 2023 by Phill Main
Great food with a warm welcome. Very helpful staffDietary restrictions: Daughter is gluten free, and really enjoyed the wrap.
December 2023 by Joe Jackson
Went here on a Tuesday evening before an event held at the BIC. We arrived with about 2 hours prior to the show starting.It started with people being sat long after us were getting served before us. Once we did finally order, the drinks came wrong, though they did correct it swiftly. We then waited well over an hour for our food to arrive in which other people who ordered after us were getting their food way before ours. The wait came as a bit of a surprise as we noticed that the restaurant had quite a few empty tables.Eventually when it did arrive, there was a side dish missing and another had been sent completely different to what was ordered. By this point with time getting on we were so hungry that we had accept the food as we felt refusing it would have meant us going without.The food itself was nice and plentiful. But when there are the issues we had, it felt like the premium price tag was not really justified.Upon paying and leaving. We overheard several tables complaining of similar issues and which seemed to create a negative atmosphere coming from the waiting tables.I do appreciate that we are all humans at the end of the day and it may have just been a bad night however, it was a shame that the experience turned out like that. As we ended up rushing so that we wasn't late.
December 2023 by Somatic
First time in five guys, always skeptical about the pricing but i get it why, the food was amazing, def worth it if you want to treat yourself, specially if you're going out to watch a movie next
October 2023 by Mrs B
Visted here today for the first time at Five Guys .The best cheese burger and milkshake ever .Was greeted by a very warm and inviting young male and was an excellent service and excellent quality meal .
September 2023 by Anthony Furnival
It?s what you?d expect from a Five Guys in that the food and milkshakes are pretty decent but overly expensive. At this branch in particular I?ve never had any issues - staff always polite and the place is always kept clean and tidy. 4 stars instead of 5 as a reflection of price which although is a corporate decision I feel reflects on my overall review of the place.Parking: Town centre parkingKid-friendliness: Suitable for kids though very pricey for a family to eat here.Wheelchair accessibility: Fully wheelchair accessible balcony - on the level with a ramp leading to it from one end and a lift in the BH2 complex
September 2023 by Will Phillips
Food is pretty good but very overpriced. This is meant to be fast food, so to have to pay over £14 for a fairly good burger and small fries (no drink!) is ridiculous.
September 2023 by 426suebb
This is a bacon, lettuce and tomato sandwich - inedible and rancid. When I returned it I was told it was ?fresh, crispy bacon?. Stale chips, cold burgers for our grandchildren. Don?t go!!
August 2023 by Finley Poole
Went to use the Ketchup pump after receiving my order. When I pushed the lever to squirt the ketchup into the pot, it squirted directly at me and went all over an expensive brand new white T-shirt. The staff were very unhelpful in helping me resolve the issue. Completely ruined my meal, and caused me to spend the rest of my night with a stained T-shirt covered in ketchup.
August 2023 by helen g
Terrible. Food was okay, service was rude. Extremely overpriced. £30 for 2 burgers some chips and a drink. DISSAPPOINTING.
August 2023 by Sonia Muresan
Love the place! There is always good vibe. The person that took our order was so friendly and polite, there was free nuts that we eat while waiting for our order ( no that we had to wait to much) everything was so quick and the food absolutely delicious!!
August 2023 by Scarlett S
Went in at 9:40pm drunk off my face (still am) and was able to order and not feel intimidated by the staff(served by fawzy, he's a cool guy), they're legends and I love them all 10/10, anyone who works after 9pm deserves the world
August 2023 by Sally D
Ordered veggie sandwich with mushrooms and tomatoes.. basically got bun with mushrooms and lettuce in.. tasteless.. no veggie patty..no tomatoes.. total waste of money. All I can say is the chips were nice. Won't be going back
August 2023 by Paul Mendoza
So far the best burger in Bournemouth, and the cajun chips are great. it has never been busy when I've been there so service was quick and plenty of available seats.
August 2023 by Lisa Bessant
Not a burger fan but person I was with wanted to go. I had different alternative which was a toastie with tomato which was £6 nearly!!! First one was frozen so they said they would do a fresh one. A small bun slice of plastic cheese a cold slice of tomato, was disgusting so thrown in bin as they wouldn?t refund money!! Will NOT be going again..
