May 2024 by Globalis
Pretty poor experience for afternoon tea. The seats were very uncomfortable. The chesterfield twisted my back and was far too low and far back from the low table. I complained at the time but nothing was done. Previous experience of afternoon tea was excellent here but the lounge venue was very noisy as people were shouting down the corridor at each other. So the venue was not appropriate for afternoon tea. No background music just noise!Service, definitely basic and had gone down since last time we visited there. No finesse whatsoever. The food quality was adequate but the way it was presented was not at all delicate. Were the sandwiches cut by a navvy? The scones were too large the whole presentation was out of proportion for afternoon tea which is meant to be delicate afternoon fayre. I know you can do better so why the poor service? Not recommended for afternoon tea.Food & drinks: Pretty poor experience for afternoon tea. The seats were very uncomfortable. The chesterfield twisted my back and was far too low and far back from the low table. I complained at the time but nothing was done. Previous experience of afternoon tea was excellent here but the lounge venue was very noisy as people were shouting down the corridor at each other. So the venue was not appropriate for afternoon tea. No background music just noise!Service, definitely basic and had gone down since last time we visited there. No finesse whatsoever. The food quality was adequate but the way it was presented was not at all delicate. Were the sandwiches cut by a navvy? The scones were too large the whole presentation was out of proportion for afternoon tea which is meant to be delicate afternoon fayre. I know you can do better so why the poor service? Not recommended for afternoon tea.
May 2024 by caroline woods
Fantastic cream teaScone warm from oven1st class service
May 2024 by francois gross
Attentive, adorable and smiling staff. A real joy !
May 2024 by Caroline Hughes (Caroline)
The staff here are lovely and so helpful. The room was a bit tired and the bathroom not great but it's was ok. TV was tiny. It's in a brilliant spot and parking is great.
May 2024 by Jan Steed
Rooms tired. Staff lovely, food good. Pluse very dog friendly. ??Jack loved his stay.
May 2024 by Richard Sellers
Very good old fashioned hotel in the centre.
May 2024 by Paula Murphy
Great Hotel with a beautiful afternoon tea.
March 2024 by Phil Budden
A Warm welcome with professional customer service from desk to restaurant, with easy parking and car security through a locked down car park after midnightRoom was clean, tidy and the bed comfortable, but the room was slightly too hot for my own personal choice.Food quality was good, well presented but offered limited Evening Menu choice, (Only 2 meals I felt I would order). Main Menu offers being of top end decription, that may unsettle a less experienced dinner?The price point was slightly higher than expected for a resident versus a casual diner popping in for lunch, compared to other recent hotel stays. But the menu description format, could be suggested to encourage the use of higher price justification ?Breakfast choice was broad, inline with expectations, with the cooked breakfast being cooked well.Only minor criticism was toast was offered as White or Granary. Granary toast was ordered, but Wholemeal was served.. This may have just been a staff member error or mis understanding of the product ? But did not spoil the experienceGrounds were a small oasis within a business town, providing a pleasant morning walk.Would recommend venue to anyone wishing to visit area and would hapoily use again by my own requestNoteworthy details: Gardens and stream
March 2024 by Simon Parsonson
Stayed here two nights on business. Being a vegan my food options are usually limited and/or uninspired. Not here though, imaginative dinner and business buffet lunch were superb! Hotel overall was of a very high standard, staff were excellent, attentive and helpful. With great car parking I highly recommend The Bedford, thank you, your hard work does get noticed.
March 2024 by Nick Hawkes
Went there for afternoon tea. Very friendly, welcoming, and beautifully prsserved hotel.
March 2024 by B N
Room was dirty with a few maintenance issues, which was a shame, staff friendly...good food.. lovely old building...great breakfastRooms: Wasn't very clean, shower door filthy and broken...noise like a motor running was heard all during the night ?Food & drinks: Good food, abit pricey for the amount you get..but at lease it was good quality
February 2024 by Jeffery Tapp
Exquisite. Beautiful food. Excellent service. All at a reasonable rate. I had the best Coronation Chicken sandwich I have ever had. And the Prawn Cocktail is to die for.
February 2024 by Julie Lane
Room needed painting bleach marks on cushions on the bed paint on curtains bedside table lamp light not working very dusty...???
February 2024 by James
Very expensive and poor quality food. Glass had dirty marks on it (lipstick possibly). I cannot recommend.
February 2024 by JANET SMITH
Food & drinks: Stopped to have lunch, but the kitchen had just closed. I am afraid that the sandwich was awful. Neither of us ate more than half a sandwich. Service was slow. Definitely not a good experience! Bill was £26.90 for 2 x juices and 2 x sandwiches.
