February 2023 by kerry-louise si
Advertise that they are open until 6pm but yet no-one is there at 5.20pm meaning I?m unable to pick up my medication until Monday. Really helpful.
December 2022 by Lou Dez
I've been using this pharmacy for years. They have always been really helpful and pharmacist is always on hand to give useful advice when I've needed. I like the way they check up after you've received a new medication to make sure you're alright with it. Lovely people always very friendly.
December 2022 by Lynette Marshall
They will NOT answer the phone!
December 2022 by Steven Fielding
They're generally very helpful and polite, but I suspect they are short staffed, as they have been closing at lunchtimes, and early some evenings, and they are terrible at answering the phone.
October 2022 by Jude Billington
This pharmacy is the worst Ive ever encountered. They RARELY pick the phone up, so if ,like me, you get prescriptions delivered and nothing turns up you can't find out what is going on. If by some miracle someone does pick up, it is a rude woman who makes you feel as though you're annoying her. They need to up their game. Frustratingly poor service.
October 2022 by Nicholas Jones
Great customer service, friendly staff
October 2022 by Ryan Reseigh
In the last 30 minutes, I have called 20X , no one is picking up my calls. Reading other peoples post/s . This has been happening for quite some time, years!Calling before hand saves people time, effort and money & the planet ( petrol/ diesel) not coming in when prescriptions are not ready.Please start answering your calls.
October 2022 by Ash
Slow service. Prescriptions never ready on time. Never answer the phone. Never had a straight forward Prescription pick up
July 2022 by Emma Ninnis
I?ve recently moved to the area and I wouldn?t even give this pharmacy 1 star . The lady at front desk was awful and the rest of the staff very rude also . I went in about my son?s medicine it was urgent and I needed help . I explained that my son could not have certain antihistamines as instructed by his consultant and she basically argued with me saying that he could and tried selling me stuff I know he can not have saying it?s exactly the same . No hello or anything like that as walking in . Just a glare. From all of them .
February 2022 by Daniel H
Absolutely disgusting customer service as they?ve never pick up the phone to answer as my mum is been trying to ring them for two days as she is classed as disabled to get her medication and the doctor pinged over her medication to pick upmedication.the same day and they did not no what my mum was talking about I am still trying to ring up the day after and they?re still not picking up so this is it now it not just me but other are trying too and it not fair on others I?ve had enough so I?m putting a complaint in !!!!!!
February 2022 by Jemma Inches
Rather busy place but people have been friendly to me when I pop in every month. Pharmacist is knowledgeable and happy to help. Thank you :)
February 2021 by Dawn Cooper
Terrible. Was told by a temp to phone beforehand and when I explained nobody ever picks up the phone he and the older lady argued back. The usual manager said it was because they don't have a " telephonist"?? They pick the phone up and slam it down. I have no option but to go to this chemist and the thought of going makes me so depressed. Shocking
November 2020 by Peter Harris
You are the best pharmacy in the world you helped me though a lot. You got me down on medication and I feel great thank you ever so much. The pharmacist is the greatest man I ever meet thank you. You done me great. Your the best
October 2020 by Melanie Carr
I use this pharmacy now and then as it is local however I do not find them particularly friendly.Maybe this is due to the area and possibly a certain type of clientele.I believe working with the public regardless of who or what you are as long as you are polite when purchasing something, the staff ought to offer a polite service in return.I understand that is not always the case for the staff.But I usually use Peverell pharmacy and they are always in top with their service and politeness.It ought to be noted that ham pharmacy need to up their services
October 2020 by Sarah Louise Ellis
Find the most frequent member of staff the older lady is rude and abrupt, doesn?t give you a lot of information and very unhelpful. Medication is rarely there or ready for you and they often tell you they don?t have your prescription because it?s not on the system because looking at the paper ones is to much effort, do not recommend. If I could drive I?d have prescriptions sent anywhere else
