November 2023 by Google user
I don't know what has happened, but this chemist has gone downhill fast. Your repeat prescription is hardly ever ready, and if it is, it is always missing items. How hard can it be to read a prescription? If there are 9 items listed on a prescription, then 9 items should be dispensed. It's not rocket science.Well, needs to sort this problem out.Oh, and don't try to ring them, they hardly ever answer.
August 2023 by Barrie Kerslake
Prescriptions short, having to back to chemist, not for the first time
June 2023 by shelley lynch
This pharmacy is left wanting, my fathers GP sent through emergency prescription at 09:30. My niece went to collect it at 10:00 am and was told it hadn?t come through so she went back at 14:00 and was told the same, so I contacted GP who confirmed it had been sent then gave me the barcode and another family member went back with it to be told it was there and been put up stairs for delivery. So through there negligence my Dad missed two doses of antibiotics. We as a family feel let down by the pharmacy and s a result will not be using any Wells pharmacy again. This is not the first time this has happened they did the same with my mothers insulin. Disgusting attitude in this store very lackadaisical.
May 2023 by matt lang
Our local Well needs more staff as people are taking prescriptions away from here to be filled as they are at least 3 days behind on filling repeats. Poor management from above
April 2023 by Cassie
Went in at 5.45pm. Told still open but can't serve anything as pharmacist had gone home! Why open if can't serve. Now my baby without milk!
April 2023 by David Heath
Staff are brilliant.
January 2023 by Trish Berriman
Fantastic service for my mums prescriptions.always helpful and friendly.
October 2022 by Neil Stacey
unhelpful staff , never answer the phone during opening hours just let it ring . And tell people to go ringing around other chemist to find there own medication when they don?t have it , when I?m sure they could order it in .
October 2022 by shell badgery
Never had a problem with this chemist,always got my meds and if they haven't they order in and ill go to collect the next day,the actual pharmacist in there is brilliant always says hello and have a good day will always stay with this pharmacy ?
October 2022 by Kelvin Neil
Great staff they are always helpful even when super busy
June 2022 by Lesley McCormack
Pharmacist provided very helpful advice, was friendly and approachable. Prescription was dispensed within the hour from receiving from the doctors surgery.Many thanks for a great service much appreciated
April 2022 by callumno7
Much better than other pharmacies around Plymouth in my experience. Friendly, polite and efficient staff.
March 2022 by Orion's Belt
Great pharmacy with friendly helpful staff.
August 2021 by C Bizzy
Says they close at 1300 I arrived at 12 to the shutters. On other websites it says they don?t close til 6 on a Saturday. Useless
July 2021 by Jane Johns
This Pharmacy is a disgrace, I really don?t know how they think it?s acceptable when a GP sends through a prescription and then You go up to collect only to be told then haven?t got it ? Ok ? go back 3 Days later and be told it?s on order ? Ok ? then that when it?s ready they will text me ? Ok ? this was 2Weeks ago, still no text, still can?t get through on the phone, which means I have to go up there once again, but hey it?s not like I desperately need this medication, and that I ran out over a week ago, How do they think this is acceptable, My Advice is go elsewhere, anywhere else.
