November 2023 by Charles A
Piss poor service
October 2023 by Samantha Wilson
Women who works on the till is rude and has zero customer service skills. Seriously lacking organisation in there too.
October 2023 by Amanda Smith
Can take a very long time to get service
October 2023 by J.J McColl
Incredibly unhelpful, insensitive and rude.
October 2023 by Charlotte Sheehan
It's a small but it's not wheelchair accessible
October 2023 by Eric Wood
No problem in getting what I needed here.
August 2023 by katie Belton
Very good pharmacy, very friendly and helpful, they do get extremely busy, but what we all must remember, is they're only human, they try their best, alot of the time these poor staff go without lunch breaks or any breaks at all, as they're trying to do their very best for us. The abuse I've seen these poor staff go through is very sad. We are extremely lucky to have a pharmacy in stoke village, without them, we would have to travel further afield. ?
July 2023 by Corin Harper
This place is hands down the best i've been to in Plymouth...the staff always go above and beyondI'm just sorry to say that i regularly witness patients being rude and hostile for reasons out of the staffs control (#1 being "not answering the phone"....how can they when there's a queue going out of the door and there's only x2 members of staff with one of them being the pharmacist?!?)In any case they've never been anything less than sympathetic and kind, which is a lot more than i can say for many of the patients...
July 2023 by Michelle Brown
This pharmacy has been struggling since the pandemic and they have gone above and beyond for customers, even though they have been given bad reviews, I personally feel that they are doing their best in the situations they have been left with. Especially Adele, who I find is very courteous and polite. She makes sure that if your prescription is not available when you come to collect, she always reassures customers that things can get beyond her control and she apologises profusely. Keep up the good work and keep powering through ?
July 2023 by Suze Cornish
I took a prescription to the pharmacy on 30.06.23 following knee surgery, had to take a taxi as I can?t walk. No pharmacist available but was assured it would be delivered to me that day. I was left all weekend without pain relief, I was in considerable pain. I will never use a Well Pharmacy again. Totally unreliable.
June 2023 by Kelsey Walker
Absolutely awful pharmacy. I am currently trying to phone them and they keep cutting me off, I know this as it comes up on my phone call ended ? When you can actually get through to speak to someone, expect to wait days for your prescription to be ready. Mine gets sent up every 13days by my doctor you would think they would keep it in stock, but no they always have to order it in which means you wait. Then when it is ready, as of late you can expect to be queuing down the street waiting to collect it.This pharmacy is a joke ?
June 2023 by Martin Wright
They actually lost my perception in the mess that was their own filing system and then complained it wasn?t their fault??.
June 2023 by Sambo
So unorganised it's embarrassing.
June 2023 by Andrew
Absolutely useless,they never have your full prescription and very rude.too many people going to the same pharmacy always ques.i prefer travelling miles to get my prescription because at least it's 100% going to be there!
June 2023 by James Findee
Useless. Took more then 5 days to get standard medication. Issued only half of prescription
