February 2024 by Martin *
The woman behind the counter would rather serve a smackhead than someone who's ill. Dreadful service. Avoid if you can.
December 2023 by Dan Imrie
AVOID!!! Was told items on prescription were available so got surgery to issue priscription, surgery had to chase almost a week later and were told they were there. When we went down was rudely told they weren't available, never were, although they told us and the surgery they were. Told us not available anywhere national shortage. We went to Well Pharmacy on Wolseley Rd, not only had stock there and then but recieved a warm, friendly and helpful service.
October 2023 by Rob Webber
The lady on front desk is a horrible little human , small old woman, most probably has little person disease I think ? . I've changed chemist because of this horrible human . If your a smackhead though she talks to them like there kings and Queens and treats them with upmost respect. Very strange.
October 2023 by crusty crack
this place is just a joke imagine being a full run pharmacy who cant even have a functioning telephone system in place where you can actually ring and gain information before coming down and just constantly being dissapointed
September 2023 by Bobo 123
Member of staff deliberately parked in front of my car & blocked me in without a care in the world.
July 2023 by Diana Martin
Absolutely disgusting service from the counter assistant. The woman needs to be placed on a customer service course and be made to understand that people visiting pharmacy to collect meds are often under stress themselves. I am shocked that this woman has not been sacked. I know other people who refuse to use this pharmacy because of treatment from her
June 2023 by William Greaves-Stocker
Appalling rude front of house assistant, language foul, and incredibly unhelpful. Would not accept that she had made a mistake, blaming problems on the pharmacist who wasn?t in the building.
May 2023 by Shaun Coleridge
This place is useless get told on the phone they got item in stock then when u get there tell u they haven't got it in stock the staff prefer to chat between themselves rather than serve avoid this place worst chemist I've ever dealt with
April 2023 by Michala Cashmore
Service here has declined. Had lots of issues with trying to get my sons medication and not being informed that its not available or stock issues, or its not been dispensed as there is no one there to do it, until I go to collect it. As a clinical nurse specialist at Derriford I am unable to just "pop back in an hour" as I was told to do this morning. Why open a pharmacy at 8.30 and not have anyone there able to dispense medications??
February 2023 by Sharron Turner
DISGUSTING SERVICE ALL ROUND<<< THEY WILL NOT ANSWER THE PHONES EVER,,,,MANY ELDERLY ETC ARE GOING WITHOUT THEIR MEDS DUE TO YOU NOT ANSWERING THE PHONES, THERE ARE USUALLY 4 TO 6 PEOPLE THERE WORKING AT ANY TIME SO WHY NOT ANSWER THE PHONE,,,,,YOU ARE PUTTING PEOPLES LIVES AT RISK,, ELDERLY UNABLE TO WALK OR HAVE TRANSPORT CANNOT KEEP COMING TO YOU TO ORDER THEIR MEDS,,,, SORT YOUR SELVES OUT
January 2023 by unicorn sprinkles
Very good pharmacy. Always willing to help
January 2023 by James Griffiths
Don't answer phone when ringing ro follow up on medicines owed
December 2022 by Beverley Easton
Worsed chemist I have had regarding trying to get through to by phone.i have spent since 10.30 this morning trying to speak to someone it's now 3:53pm in the afternoon and still no joy.when you no that staff stand next to the phone and don't answer or they put it off the hook is disgusting when you need to no about your medication when your disabled and you can't get it your self it's about time this be sorted out it's a very poor show manager needs need to get into gear and get this done with the staff.
August 2022 by Eve Brightstar
As this is the pharmacy for my GP's, surgery, I only use it occasionally cos I dont need meds in general. However the few times I have gone in, I have been very impressed with how helpful they are. I had a couple of questions for the pharmacist and arrived just before closing time due to traffic on the A38. They could not have been more helpful and unfortunately they must have left late because of me. Thanks to the team that went the extra mile and doing what had to be done so I got assistance. I wish more businesses were this helpful. Thanks 'guys'
June 2022 by John Williams
Absolutely dreadful service and administration. Only about 1 in 10 of my (regular lifetime) prescriptions are available 'first time' and this morning l couldn't even get into the pharmacy as the queue was closed off at 11.30 due to only one member of staff on duty.
