December 2023 by Knowone
Poor customer service and very slow at dispensing at this chemist, go elsewhere if you can.
December 2023 by Alan Hughes
Sorry to say the level of service has gone downhill. It used to be much better. Very often you wait in a long queue only to be told your prescription is not ready (even though it has been with them for a few days). The so called text service to tell you your prescription is ready is not reliable. Great if you enjoy wasting your time.
December 2023 by George Murray
One staff member had it in for me ask what I wanted said what for she pretended to go on computer say sorry can?t surve you never go there again treated me bad
October 2023 by Keren Delamare
Staggered to read some of the negative comments. I have just have my flu jab there and did a little shopping. Sam at the counter was so very kind and pointed out I didn't need to pay and even went out of her way to find something in the shelf for me. Thank you
October 2023 by Khoo Shirla
Great pharmacist
September 2023 by Danny kendall
Slow unfit staff can barley walk around the corner to get my prescription, I waited half an hour to be told to come back in 20 minutes later then to be told to queue for another half hour over to grab a prescription it?s ridiculous change of staff is needed or go to the gym like the rest of us to fulfil your job requirements
August 2023 by steve clement-large
It would be helpful if the entry on the website shows that they are closed between 1.00pm and 2.00pm for lunch. Long queues.
July 2023 by j b
Phone number is for Peterborough not Plymouth!!
April 2023 by Andy Case
20 minutes queueing for my son only to be told they are fully sold out of the over the counter medicine products he needs. Shame they can't use signs to communicate to save a 6 year old waiting in pain.
April 2023 by Anthony Jago
Walked 5 miles to get my tablets to find it wasn't open to 8 ,like it states on Web.
February 2023 by EVOLVING SUNS AUDIO
Ordered My epilepsy tablets in the chemist and couple months back because I recive them every two months they are on repeat, Yesterday when i need more tablets and I am expecting my tablets to be ready head to the pharmacy to get them fully expecting them to be ordered and be ready for me to pick up. This is normally what happens when I get my tablets every two months.I am now this morning having to ring the doctors to try sort this problem that should not be happening because someone has not ordered them at the pharmcy which to me is totally discusting I have checked my NHS acount all of the details were correct for them to of meant to be ordered in.
December 2022 by Bob Wilkes
Great service.
October 2022 by Tony Mccarthy
Email to tescos after my experience todayHello I like to make a formal complaint regarding one of your pharmacist please.The incident happened at Tescos 2 Woolwell Cres, Plymouth PL6 7RFI was waiting to be served for over 5 minutes with no body else in the que. The pharmacy had no other awaiting customers.After standing there for a significant time. I went to the other end of the counter so somebody could see me. Not on the opposite side just the other end of the counter. The pharmacist saw me but still carried on chatting and working. I waited a further 3 mins before she came over. I asked for an over the counter medication and she mutterd under her breath and walked away, I was left in limbo as what was happening.So I stood there for a further 3 minutes then she shouted at me at told me to go to the other end of the counter. I asked her not to speak to me like that.Then a colleague came out after a further 3 mins and finally served me.I said to her that I did not appreciate being spoken to in that manner. And the pharmacist has a bad attitude. But she said that the pharmacist didn't have an attitude problem, i said i was very unhappy and upset, she said standing at the other end of the counter may cause a que. But i was the only one here and only went to the other counter as i was being ignored and that nobody had noticed me.Not once did I raise my voice or asked for any assistance I just stood there patiently untill I was served.I just simply thanked her and walked away. It was a awefull experience. Truly awefull.I was upset and shocked by the manner I was spoken to and the flippant response to my complaint.I never complain but feel this needs to be addressed before she upsets someone else.I went in to do my weekly shop which normally equates to over £140 but i left and went to Morrisons i will never use this store again.I would like you to investigate this and seriously speak to your pharmacist about customer service.I can only imagine you would have had other complaints about this pharmacistIf you check your CCTV this was around 1230pm Sunday the 16th 2022.Thankyou Tony McCarthy.
August 2022 by William May
Very helpful and understanding
August 2022 by keith harris
waiting time absolutely joke three people behind the counter they just look at you and look the other way when you get served they are so unfriendly (joke)
