July 2023 by Anthony Nancholas
No parking, normally extremely busy. No point trying to ring as you won't get an answer.
June 2023 by Joy Pateman
Such helpful staff despite being overwhelming busy. Always reliable and friendly.
June 2023 by Sam Flashman
Never answer the phone. Don't bother, go to a pharmacy that cares about their customers.
January 2022 by Allen Walters
Excellent service and helpful staff, great choice of quality medical treatments. It's the very best pharmacy, that I've ever used. Well done.
March 2021 by becky curtis
Annoying. Always a queue. Staff seem deliberately slow. They can be rude and huffy about your visit. They have often run out of medicine so I have waited ages for nothing. They still take a lunch break and close the shop! Who does that these days? If they want to compete with national companies like Boots and Morrisons they have to move with the times. I had my last visit there today and will now be going elsewhere. Something seems to have changed in the last 2-3 years to make them like this. Shame. Oh and they sell homeopathic 'remedies'. Ridiculous.
March 2021 by Lynsey Evans
I went here this morning to get paracetamol suspension as my daughter is teething. The staff were extremely rude and unhelpful and seemed desperate to get me out of there. The lady who appeared to be in charge spoke about the people waiting outside with utter contempt. In a time like this when people are uncertain and frightened a little humility and kindness goes a long way. I would have thought professionals would act better. I came out very upset and still without any paracetamol suspension for my little girl.
March 2021 by ALan Rees
I use this pharmacy monthly. I have nothing to complain about from my visits. Staff are busy but helpful.
September 2020 by ColinT-241
Used to be excellent new owners really let it slide scripts lost or mislaid telepne not answered or taken off hook so getting engaged tone for half an hour or more.stuck with them at present until i can find another pharmacy that will deliver as ver disabled.
June 2019 by Lisa T.
Terrible service. Every time I have gone in to collect repeat prescriptions I have previously requested through their repeat prescription service there are mistakes. Every time the pharmacists tell me the fault lies with my doctors surgery and to speak to them. They don't offer to check their system to clarify what they ordered so I have to go back and forth from TCE pharmacy to my doctors surgery. When I do it is always the case that the pharmacy did not put my request through correctly. The pharmacy team are arrogant and instead of resolving the issue, try to avoid responsibility and say 'it's not our fault, maybe it's your surgery' Dishonest and unprofessional. Not going back there again.
May 2019 by Matt Evans
This was the best Pharmacy in Plymouth, however in recent years the service offered here has declined. There is very little parking and although it has a wide doorway wheelchair users will really struggle to get in here due to the cramped parking conditions right in the front door.
April 2019 by -TruthSeekerUK-
Very polite and friendly. Seems to be well organised as they are always prompt and precise when serving customers. If I had one thing critical to say it would have to be about need for a good dusting and polishing on the higher shelves. On the whole the place is clean and tidy but on some of the shelves, mainly the higher ones, there is a layer of dust blanketing the ornaments on display so somebody needs to take care of that. Over all I'd definitely recommend the O'Gallagher's and I have too much time on my hands.
January 2019 by Su Carlson
Sometimes a very very busy establishment, but will always be able to answer a query if needed. Used for more than 30 years and always been happy with the service
January 2019 by J Martin
I have been using this pharmacy for seven years of so. Never have I been disappointed with their service. Today, I was blown away by the service.
January 2019 by Michael Williams
Treated for eye infection on a Christmas Day morning had a wonderful caring experience.
January 2019 by Emma Walker
Staff rude, tablets almost thrown at me with no information passed. When I got home there was NO information leaflet in side the pack, so had to ring up and ask, after the phone being constantly engaged. Will use another chemist in future, gone down hill since Mr O'Gallagher left.
