November 2023 by The Gaming Beagle (The gaming beagle)
Love this place they have all the toys you could want and stock all the latest consoles and also have there baby section great store
November 2023 by Terri Lloyd
Very helpful staff, I needed a copy of a receipt from over 6 months ago, and the manager Harry found it for me a printed off a copy. I then also bought a larger item and Harry carried it out to my car and popped it in the boot for me. Nothing seemed too much trouble.
October 2023 by Rachael Launder
Went in to get a car seat for my grandson. Kelly helped me and she was fantastic. Nothing was too much trouble and she was really knowledgeable. Great sense of humour too ! Credit to the company.
October 2023 by Graham Lang
Good selection of toys and games - mostly plastic but that's what they want. Good to be able to search online and check stock before going in. I made the mistake of using "click and collect" but they only keep it for 2 days which I couldn't make so had to wait for a refund.
September 2023 by Sara Swabey
So earlier in the week I posted a one star review because no one answers the phone at our local store. Not having a car I wanted to speak to someone beforehand and make sure I wouldn?t have a wasted trip. However after several attempts on different days at different times I decided to just take the chance to go into the store with my purchase. I have to say the staff were amazing, so helpful and friendly. Definitely a 5 star service which I would love to give but only giving 4 stars due to them never answering the phone.
August 2023 by Kaitlyn Smith
We visited Plymouth smyths store and was helped by Kelly with choosing which pushchair/pram and car seat would be right for us, my husband was very much into the size of the wheels etc. Kelly was completely professional and amazing attitude to detail.. with us considering she was probably wanting to crease with laugher at him.. We ended purchasing a zommi so thankyou Kelly for all your help will see you in December to introduce you to our little one xx
June 2023 by Phil E
Awesome shop layout. Makes the kids faces light up with joy. Got everything you can imagine. Kelly was exceptionally helpful with a can do attitude made my experience much easier in the busy store. Free parking, could do with a few more parent and small child spaces but I guess it?s not their carpark.
May 2023 by Sophia Strachan
I found the staff are always helpful. I purchased a rollplay ride on car for my grandson. I had problems assembling it, The snap pins were very stiff,I took the car in and Dan O help with assembling the wheels.
April 2023 by Alex Carter
Went for lego and I wasn't disappointed. Lots on display and some good offers. Staff friendly.
February 2023 by margaret cole
Does no one answer the phone calling from away needed to know before I made a long journey x
January 2023 by Maslow Roach
Just wanted playsand for our lizards, and bang 30kg of sand for less than £6. While the interaction was short, the person who helped us find it (we walked right past it oops) was really nice. I am so sorry I don't remember your name, I hope these pictures of said lizards is an acceptable apology. You made two little guys very happy!
January 2023 by Hannah Wild
There's a huge selection of toys and games here for all ages. The store is well laid out and it's really easy to find what you are looking for. There is free carparking and it's easy to access.
December 2022 by Sally Anne
Love this store, always a great selection of games for my kids. I didn't have a clue what was the latest craze so I talked to someone called Jake who was very well informed on everything and gave me the best idea for a handheld console. I bought a switch and my son absolutely loved it. I'm now the best mum thanks to him :?
December 2022 by MOSTAFA
The best place for children and horrible things for parents ? if you go with your children you must be very patient because they have many things to see. Many range of toys , games and lego. Bicycle Nintendo and many many exciting times for children and young people.My children like this superstore Toys and we spend much money in the last visit.This closer to city centre in Plymouth and they have many things to buy and to see ? ? ?.Great environment and good friendly customer service ?.??
November 2022 by Layla Roberts
Store manager DAVE of Plymouth friary mill is very unprofessional very rude would give 0 stars possible went in for the pokemon ultimate premium chazziard box was first person there first person in the shop and at the till first yet refused to sell me the box after waiting hours for the shop to even open and phoning all weekend he picked and chose who he would sell the boxes to I?m certain he kept one for himself and also had gave some to his friends very mean and nasty when serving me even laughed in my face think Smyths would look into this and definitely find someone more professional to be a manager as I left the shop crying and feeling really upset
