February 2024 by Lisa Bramley
Parcel was 'stuck' here for nearly 2 weeks. The retailer re-sent my order because of this & put a claim into RM for the lost parcel. Funnily enough the replacement order arrived on Saturday & then out of the blue the original one arrived on Sunday. Coincidence with a lost parcel claim being submitted?!Am now waiting for a parcel that was meant to be delivered yesterday & stuck here again.Also had numerous delayed parcels before.Please can you sort this out, excuse the pun!
February 2024 by Dzigbordi Segbefia
The receptionist was kind and friendly and was ready to help. He had good customer relationship.
February 2024 by toby whitting
Been waiting for a 48 hour delivery, which has been sat doing nothing for 72 hours. Was due monday its now Wednesday. No updates. No communication. Offices are only open at ridiculous hours. Entirely unhelpful.
January 2024 by Andy Parks
Tracked parcel not arrived after 7 days. And no way of contacting just a loop of fob off on the web page. I am cancelling the item I bought and re buying it with another retailer hoping they do not use Royal Mail so it arrives!
December 2023 by Rohith Bhat
A great place, where millions of communications are sorted and delivered to the right person
December 2023 by Captain Morgan
Should never have been privatised, horrendous service that needs to disappear
December 2023 by Sura Al-kaabawi
It is a joke, they do not even bother to ring the bell! They just like to deliever cards: "sorry we missed you"This time I was home twice.I wish you leave the delievery job to someone who can handle it.
December 2023 by Madu Chukwuebuka
Nice and helpful staff. Stressfree collection as I was anxious popping in and been turned away
October 2023 by Stephen Jones
I would give ZERO but there isn?t a 0 star option!! Posted a key & A parking receipt from Plymouth on 22nd September to go to a Lettings agency in Bournemouth: Lettings say they didn?t receive it. I tried to track it and it says it?s still sending .. how can this be when it?s an item to be signed for????
September 2023 by Catherine Marshall-Lee
Lady was helpful and friendly, my issue with my parcel couldn't be resolved unfortunately.
September 2023 by Jeff Trevethan
Appalling service from a very rude and aggressive staff member who obviously thinks that having a dead end job is an excuse to behave in an ill mannered way. Unfortunately I cannot award no stars. Went to the Post Office in Elburton where I was served by grown-ups who helped me in a polite and professional manner.
August 2023 by Toomek327
My 24hrs Royal Mail parcel should be delivered on Tuesday, it's Friday now nothing happen so I went to collect from Mail Centre where is now but I have been told that I can't and I have to wait for delivery.Pathetic, you don't even deserve for this one star of five.
August 2023 by Rob Crews
Changing open times for working people now makes hard to get to the time there open
July 2023 by Abida Naemat
I don't know what actual timings do they have for their customer desk. Google says its open till 7pm, it was closed when i was there at 6pm. I went on Saturday and it was closed and Google says its open. Couldn't drop a parcel and pick my printer because of all these confusions.
July 2023 by P Turner (DJ XL)
I went there today on the bus to pick up two parcels & it was closed. Very misleading info on here !
