December 2023 by Nicky Ellis
Every time I go in there I always find the staff very friendly and helpful ?
November 2023 by A G
Unfortunately I had to pop in there a few times in the recent months. Always felt unwelcome. The place is untidy and scruffy, taped all over with "notices" on scraps of paper. The staff take their time to get to you, they clearly demonstrate that YOU are there for them, not the other way around. It is a real shame that so many great post offices in the area have had to close down, but this one still exists.
November 2023 by Tracey Duncan
Just been to the post office with some Amazon returns. I was beginning to think I would never get them done as this was my third attempt. Lady behind the counter was amazing and dealt with my returns with the minimum of fuss!! Thank you so much!!
May 2023 by Paula Tucker
I have just left the post office after an utterly awful time. The lady serving today at approximately 0940 is one of the rudest I have come across. The normal lady who is slightly older is wonderful. I wanted to post a parcel and questioned the compensation. The lady serving got quite rude and agitated and refused to serve me. When I asked for the manager he overrode her and told her to serve me. The lady in question was not happy with this and when I had paid said to me don't come in here again as I won't serve you.I explained to her that I am the customer. Appalling lack of manners and customer service. If the lady in question is reading this I am just about to make an official complaint to Royal mail.
December 2022 by Shirley Lewis
Very good service and very friendly and helpful and treat you well
December 2022 by Tara Richards
Just came back from the this post office and the ladies in there are AMAZING! my little one was screaming the house down whilst I was trying to post a few parcels I felt bad and said I will come back another time and they time me to stay and don't worry about the crying they helped me out and was just amazing I go there alot and never EVER had anything wrong so thankyou ladies you made me feel calm x
November 2022 by Emma Keys
Both members of staff working 14/11/22 at around 9am (lady on the post office counter and shopkeeper) were extremely rude, miserable and aggressive to the point I have put a complaint in directly with Post Office!
December 2021 by Michael Wilson
Every time I go here for the post office I forget just how rude they are, especially the woman in there today (11:55 16/11/21)The lack of customer service is appalling, this staff member noticed me patiently waiting to be served yet attempted to busy herself by moving items on the shelf behind her from left to right, literally accomplishing nothing apart from keeping paying customers waiting.As Part of my business is shipping items around the world I use the post office and easily spend £300-£400 a month on postage costs, this money will no longer be going to this store!This staff member questioned me on everything I had already done to make her job easier eg making the parcel neat and tidy, filling in the custom form prior to arrival (I fill hundreds of these in a month and have never had any issues until today)Her customer service (lack there of) needs to be addressed as a matter of urgency
August 2021 by Galiceanu Marius-Sergiu
Mind the phone talking. Looks like there's a lady in there,around her 40-50's i guess, who was very bothered today by my incredible shamelessness of talking on the phone whilst trying to deposit some money. Her answer to my question, is there a law against it, and if there is where is it written, was that was rude. So mind the phone talk.
August 2021 by Amber Lanverton (Linxie)
I had an inquiry about sending with royal mail and the ladies behind the desk were super helpful and went above and beyond to help me. Lovely service :)
January 2021 by Robert Berry
Very helpful, staff are very friendly, nicely stocked up, highly recommended.
January 2021 by Denise Wonnacott
Rude and most UNhelpful staff. Refused to serve any customers because they only had 2 staff
January 2021 by Jacqui Spencer
Afraid they are less than helpful in the Post Office. ?Officious? is an appropriate description.
September 2020 by Hanna Partock
Keep changing their closing times and not updating online. They have now decided they stop serving at 1.45pm (though it wasnt yet 1.45pm when I was waiting, and I was the only person left in the queue for the post office but she decided to serve just one more person, so stop with the person in front of me. There was no one behind me!!)Twice now I have lugged my baby and a large parcel there by foot only to have to turn around and come home again, and the last time I needed to go to coop for essentials for the baby but because I still had the parcel, I couldn't carry any shopping home so couldn't go. Staff are also pretty unhelpful.
September 2020 by jill pip
Staff are ok but new management have put more responsibilities on to them hence post office staff leaving ..the shop part is badly run with young rude staff.also post office closes earlier than advertised on here .inconvenient .Will not be going back ..even tho used for many years .