January 2024 by Nicholas Brown
Very welcoming but after ordering via the barcode food took an age to come and getting glasses took a while also, did notice that our food was on the hot counter for around 10 mins before any of the servers actually served it but what made it worse was the manager was coughing literally every three seconds especially round the food, not following correct food hygiene procedures andMy wife actually witnesses him unwedgieing himself which not being funny you don?t do in a food premises and especially infront of customers
January 2024 by Joe Lodge
We had planned our evening around this visit so was rather disappointed when we walked in and was told ?takeaway only?. Closing time was 2300 so was rather surprised as we was well within 1hr20 of it closing.
December 2023 by Richard Carruth
We had a very average birthday lunch here, pizza was actually better than expected, but the issues were... Can't book a table on the weekends. I can't pay with cash. Ordering for 8 via the app was an absolute nightmare, advertised cocktails but they don't even do them!This all added up to a very poor experience.
December 2023 by Jane Stapleton
Tried to book a table for Saturday for 1pm for my daughters birthday and they couldn't book on weekend I said shame as your losing custom which they did.Always come here in past staff are great and food too but lost out this weekend just gone as I was in Cinema with kids and couldn't risk not getting a
December 2023 by Luke Haywood
Service was great, food was good, can't go wrong with Pizza Hut! Prices have launched up though.
December 2023 by Sarah Monk
Visted for Buffet lunch, not happy I couldn't book beforehand.Staff were good, but children running around like it was a play area needs to stop.
December 2023 by Angie Jackson
Service was non existent, we waited for an hour for dessert which was burnt twice. Overall experience was not a good one and won't be
December 2023 by Naomi Lynch
Variety of the menu is great but the salad bar was dirty and empty. The pizza buffet was mostly empty or dried up pizza which was dissapointing as it is really off putting. I do appreciate the team was busy but for the amount of people that was having buffet I feel the buffet areas should have had more care and attention paid to it as it was quite disgusting at times. To be honest we as customers do everything ourselves with ordering and self service food so I didn't find the fact that the restaurant was busy a good excuse. I was just really dissapointed and I apologise to have to give negative feedback but the staff were lovely.
December 2023 by marijke herselman
Dirty cutlery, a knife still had food on! Manager looked grim, his pants was falling down. He made us wait for 15min for a table despite various tables being open. Staff member who served us were lovely and replaced dirty cutlery and apologised. Mac and cheese cost £12 and was just grim. Pizza was not great. We loved pizza hut in the past but this was truly dreadful.
November 2023 by Nicholas Palmer
What service we got was good but the new system where one orders entirely using a mobile and a QR code on the table then has to pay online IN ADVANCE, in addition to making one feels like part of machine on a production line, almost entirely removes the interaction with the staff that, in a more civilized time, was part of the 'going out' experience.The prices also have been put up far too much for what are, after all, pretty basic pizzas. There wasn't even any vinaigrette to go with the salad. Disappointing. Whichever part of Pizza Hut's management did this should be brought to heel. They have potentially implemented a corporate suicide strategy...
November 2023 by OMGJaydenTV
Good experience, however for the money you spend, they do seem to want you out the door quickly. We went to get our ice creams came back out table was cleared and glasses gone even though we had paid for unlimited and had only had one glass.Parking: Lots of spaceKid-friendliness: Very kid friendlyWheelchair accessibility: Flat no steps and accessible tables
November 2023 by Julie Shipp
All done by card, no cash at all, you have to make sure you have your phone as you can only order by the qr code on the table, so in some ways pointless having any service.I still like to talk to people and not rely on my phone all the time.
November 2023 by C&L Family
Had really nice service from Isabelle.Accessible, neurodiverse-friendly. Relaxed atmosphere for all. Kind and attentive service. A wide range of meals, including vegan.Vegetarian options: Vegan section available
November 2023 by Leo Jude
Admittedly we did go in at a busy period, but we had to wait a while to be shown to a table. It was quite loud in there with all the people and the music. Food is always good though, great pizzas, great salad bar. Never much good for veggies on the pizza buffet
November 2023 by Samson ?SUBWFR? Powell
Actually quite grimy. Witnessed a staff member kicking a dropped napkin under a table. Filthy cutlery, glasses and bowls. Food was cold. Music was loud. Not enough windows for air. Filthy surfaces too. Salad was clearly not fresh. Pizza was not great. Have decided I won't be doing pizza hut
